Customer Portal & PI Square

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Allow user sign on to persist through ALL OSIsoft sites.

Signing on to myosisoft.com does not always persist through all tech support sites. I often have to also sign on to PI Square. Additionally the checkbox to keep me signed in has never worked

Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 2 Evaluating

8 VOTE

Can we please also get Syntax Highlighting for blog posts?

I was under the impression that Syntax Highlighting is a general feature and now learn that blog posts don't have it because "blog" is an adopted child. Can we please treat "blog" like the rest of the family?

Guest over 2 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

7 VOTE

Allow following articles to see when it is validated or has been updated

Need to ability to subscribe for updates to the article for when a fix has been found/validated - get notifications on bug status, as well as any available workarounds. This is especially important for non-validated articles

Gabriel Verreault over 2 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

7 VOTE

Allow Portal to be localized into a preferred language

For customers and partners who prefer to work in a non-English language, it would be nice to have the option to localize the Customer and Partner Portals into this preferred language.

Guest over 2 years ago in Customer Portal & PI Square / General 1 No status

7 VOTE

Add user ability to reply to chatter

Currently, only OSIsoft engineers can reply to posts and any user response is created as a new chatter item on the case. The user should be able to add a comment to a post.

Guest over 2 years ago in Customer Portal & PI Square / General 0 No status

7 VOTE

Manage NOC alerts for other (non admin users)

As you know lots of users have received by email NOC alerts, even users that are not active on the portal It would be good if and admin user could manage the NOC alerts for the users that need to receive them

asanzacedo over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

7 VOTE

List PI Server Download under site

Clicking on a site lists all products, except for PI Server which is bizarrely the download icon for the site? This makes no sense and is possibly the most un-intuitive part of your generally un-intuitive customer portal I have had the reason expl...

Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 3 Tell us more

7 VOTE

Better support for tables in blog posts

Tables are a great way to organize information and I've used them in nearly every blog post. However, on the new PI Square, tables must be copied and pasted from elsewhere (e.g. Excel) and they lose all borders, hyperlinks, and cell fill colours. ...

Kenneth Barber over 2 years ago in Customer Portal & PI Square / PI Square Online Community 1 No status

7 VOTE

Enable compact view for lists of discussions (e.g., Recent Activity, Unanswered Questions, My Feed)

When viewing a list of posts (e.g., Recent Activity on the Home page), each entry shows the title plus a block of text plus tags plus response buttons making for a lot of scrolling. Is there a way to collapse this to a more compact list view simil...

Brent Bregenzer over 2 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

6 VOTE

Show votes on the latest article version on customer portal

Right now, the vote numbers on articles are cumulative; they show all of the votes the article has received over the life of the article. As a result, if there is a problem with an article, say a broken link, then it will get a lot of negative vo...

Guest over 2 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

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