AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Customer Portal & PI Square

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Update & standardize the properties of OSIsoft programs in Programs And Features

In Programs And Features in the Control Panel, many of the properties of OSIsoft's programs are unnecessarily inconsistent between programs. See the attachment. This is confusing for the user, makes it more difficult for the user to navigate the p...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / Product Downloads 1 No status

Make it easy to find updated security patches to OSISoft Products

As a PI Administrator for a power company I am asked twice a month to verify that none of the products I support have had a security patch released.  Any such products in a NERC zone need to be patched within the next 12 days. It used to be ...
DavidMFairchild about 2 years ago in Customer Portal & PI Square / General 1 No status

Option for Admin User to be copied on all case interaction e-mails

As an Admin User, I would like to be able to opt in to being cced on all case interaction e-mails for any cases for my sites. That way I can be aware of the issues my team is facing as the case interactions occur.
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Expand Truncated Fields

Customer often comes across truncated fields with no way to read the entire field which sometimes has a version on the hidden end. Wondering if fields could be resizable or resize window width.
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Access Customer Portal with customer SSO authentication

My customer would like to be able to access the OSISoft Customer portal using THEIR SSO infrastructure. This saves the user having to sync passwords, and also mean that the password policy of the end-user is applied. Preferably a user would be ent...
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Allow users to delete any of their blog posts that were migrated from the old PI Square

Currently, for blog posts that are created on the new PI Square, the closest that you can get to deleting a blog post is to delete the content within the blog post, restrict the audience, and archive the blog post or set it to publish in the far f...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / PI Square Online Community 1 No status

Provide OSIsoft partners access to all software licenses for evaluation; think MSDN, VMware, Rockwell Toolkit, etc.

Please make it easier for OSIsoft partners to access the software and solutions that we’re expected build expertise and offerings around. It feels far more difficult than it should for us to have connectors, interfaces, integrators, etc. added to ...
Guest about 2 years ago in Customer Portal & PI Square / Partner Portal Overall 0 No status

Provide a way to show what has updated in a KB article

I usually look at all KB updates in the site. But, I don't know what has been added or updated in the KB! Please try to write or show what is new in the KB.
Guest about 2 years ago in Customer Portal & PI Square / Knowledge Base 3 No status

Write a KB article that shows the succession of products

OSIsoft has made many products over the years, and many of those products have been deprecated and/or succeeded. The deprecation/succession documentation is currently scattered. Based on personal experience, this is extremely confusing for someone...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / Knowledge Base 2 No status

Change the default text of links from "http://" to "https://"

In existing cases, users have the option to add a link. By default, the link text is "http://". This should be changed to "https://", since the world is migrating more and more towards HTTPS, and it will help familiarize users with the idea that t...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status