Customer Portal & PI Square

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Add ability to enable email notifications for OSIsoft Alerts

As a PI System Admin, I would like to be notified via email when OSIsoft issues an alert. Currently, I have to log into the Customer Portal and check my feed to see if there is a new alert as it is only possible to enable email notifications for ...

Guest about 2 years ago in Customer Portal & PI Square / Knowledge Base 1 No status

6 VOTE

Please don't show me older expired product licenses

It's confusing - I have old expired licenses that I'm requesting download access, and unknown to me, there is another site has the current license that I'm looking for. Rather than just emailing the account team of my download request, just direct...

Guest over 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

6 VOTE

Add possibility to see "All Cases"

Today, it is possible to see cases according to following main categories: Recent cases, All Open Cases, All Closed Cases There is no possibility to see "All Cases", whatever their status, although it could be useful to see all cases of an entity ...

Guest over 2 years ago in Customer Portal & PI Square / General 1 Evaluating

6 VOTE

Multiple Companies Managed

I have several companies that I adminI'd like to be able to focus on one company's sites at a time with some sort of grouping function.

Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

6 VOTE

Drop support for weak cipher suites on customers.osisoft.com

This change will improve the security of the website and will improve the Protocol Support score of the website on the SSL Server Test. https://www.ssllabs.com/ssltest/analyze.html?d=customers.osisoft.com

Kenneth Barber over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 2 Planned

6 VOTE

Provide useable downloadable data for analyzing past NOC calls

While it is helpful to be able to see a history of NOC Cases in the portal, it would be helpful to be able to download the history for analysis. This would require a list of NOC calls with the name of the site, the case number, the Subject, the De...

Guest over 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

6 VOTE

Be able to hide the "Getting Started with the Community" pane

This pane appears on a person's own profile and is needed only when the person is new to the new PI Square. After that, it is a waste of visual space. Arguably, if the pane never existed, I think that users learn just fine on their own how to use ...

Kenneth Barber over 2 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

6 VOTE

Enable links to specific comments in a discussion

In the old PI Square, there were direct links to each post in discussion thread, which was handy for (at least) the following three use cases: 1. Alerts (email or on the site) for new posts on a discussion took you directly to the new post. 2. Ale...

Brent Bregenzer over 2 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

6 VOTE

Better use of white space on PI Square

The PI Square feed appears to be portrait formatted, leaving a lot of white space left and right hand side, especially when using a wide screen monitor. As a result we often see undesired line breaks killing our attempts to create nice looking pos...

Guest over 2 years ago in Customer Portal & PI Square / PI Square Online Community 1 No status

1 VOTE

Allow for feedback on KB Articles

Currently, I can upvote or downvote, but not give any text feedback on a KB Article. I'd like to share feedback such "please including how to check the archive flag" or "error XYZ would also be resolved by this KB Article". This is possible in the...

Kelsey Bobeck 5 months ago in Customer Portal & PI Square / Knowledge Base 0 No status

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