Customer Portal & PI Square

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Improve case description formatting

As a user who creates TS cases, I would like the formatting of the description to persist from the "create a case" dialog to the case details itself. After submitting a case, the formatted description loses its line breaks, etc, making for a much ...

Guest about 2 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

4 VOTE

Make default site under "Products" tab the primary site configured for the User Account

EA customers often have a large list of associated sites. For EA customers the primary site they use to view available software is the "EA Virtual Site" which houses all OSIsoft standard software for download in one central place. CSMs get tons o...

Guest about 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

4 VOTE

Possibility to extract cases in csv or Excel-compatible format

For one entity to manage and follow case creation by its administrators, it could be very useful to add the capability of extracting under .csv or other Excel-compatible format the Case database at anytime (by adding a button "Extract all Cases" f...

Guest about 2 years ago in Customer Portal & PI Square / General 0 No status

4 VOTE

Make product release announcements easier to identify

As all the news feed items have the same icon, so it is hard to pick out the release notices.

Guest about 2 years ago in Customer Portal & PI Square / General 0 No status

4 VOTE

Drop support for weak cipher suites for TLS 1.2 on feedback.osisoft.com

Please drop support for weak cipher suites for TLS 1.2 to improve the security of OSIsoft's feedback website. See the results of Qualys's SSL Server Test for more details: https://www.ssllabs.com/ssltest/analyze.html?d=feedback.osisoft.com

Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

4 VOTE

Add support for HTTP/2 and HTTP/3 on both the Customer Portal and the Partner Portal

Currently, both the Customer Portal and the Partner Portal support only HTTP/1.1. Please add support for HTTP/2 and HTTP/3 for both of these sites. This will make them load faster and will hopefully solve the complaints about their slow load times...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

4 VOTE

Test your changes before put them online

i lost my access and as such i cannot opencase or read a lb. Nice work:((

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

4 VOTE

More clearly differentiate Deactivated users on My Team page

Currently the Active status slider on the My Team page is greyed out for one of three reasons: 1) The user has been deactivated 2) You do not have permissions to deactivate the user 3) The user is yourself (so that you do not accidentally remove ...

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

4 VOTE

Increase the spacing between the tabs

Currently, each tab is separated by a 2-space gap. This is not enough to distinguish the tabs at a glance and makes it difficult to recognize the boundary of any tab, which slows the user experience. Please make the gap size adapt to the window wi...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

4 VOTE

make page content expand to the full width of the browser

that can also give us more characters in the feed

MarkGoepel about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

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