Customer Portal & PI Square

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Easy access to quotes.

I have to submit POs before I can download the quote shown in the window. Can this be more intuitive?

Guest about 2 years ago in Customer Portal & PI Square / Quotes 1 No status

Provide more information in Customer quotes for services and related expenses

The quotes provided for T&L related to onsite services are too generic. It is difficult to tell the difference among a set of quotes which leads to confusion when matching POs against them. It would also be helpful to have more information on ...

Guest about 2 years ago in Customer Portal & PI Square / Quotes 0 No status

3 VOTE

Allow users to see number of consumed/available service days

When looking at service activity details on the customers portal, I would like to see the number of ordered service days as well as the number of already delivered service days for this particular service activity.

Guest about 2 years ago in Customer Portal & PI Square / Services 0 No status

3 VOTE

Add support for TLS 1.3

Please add support for TLS 1.3 to partners.osisoft.com so that it loads more quickly and more securely.

Kenneth Barber about 2 years ago in Customer Portal & PI Square / Partner Portal Overall 0 No status

3 VOTE

Enable OCSP stapling on partners.osisoft.com

OCSP stapling means the web server sending the certificate revocation status with the certificate to the users' browsers, which avoids the need for the browsers to contact the certificate authority to get this information. OCSP stapling will make ...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / Partner Portal Overall 0 No status

3 VOTE

Write a KB article that explains confusing PI terms

OSIsoft uses many synonyms and similar-sounding terms. This can get confusing, especially for beginners. Please write a KB article outlining some of these confusing terms. For example: Archived = historized = stored/saved in PI Backfill = backdate...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / Knowledge Base 3 No status

3 VOTE

Add hyperlink to "case link" on emails on TS cases.

When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...

Guest about 2 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

3 VOTE

Filing an EA Tech Support case for a specific site

Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.

Guest about 2 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

3 VOTE

Enhance Tech Support Case Creating Description Window

Enhance the Case Form description window when entering in a new tech support case. Allow the description window to be full screen. Support basic formatting of text. Support pasting of images. The current description window is both too small and ...

Guest about 2 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

3 VOTE

Consistent version naming of PI programs

PI Interfaces, PI Connectors, and other PI programs that are infrequently updated (e.g. PI Interface Configuration Utility, PI Diagnostics, Machine Signature File Generator) currently use the #.#.#.# version naming convention, while the other PI p...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

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