AVEVA™ PI System™ Feedback Portal
Welcome to our feedback site!
We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.
To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.
This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.
Failover between PI System Connectors is essential because we have customers who are looking at PI 24/7 and cannot accept any measurable outage. Connector-level failover prevents data gaps and avoids operational risk for our team, and end users.
Additional scenarios include routine patching and server lifecycle management. In both cases, the system must support seamless failover so that maintenance can be performed on one connector in the pair without disrupting operations.
From a business SLA perspective, PI is considered a Tier 1 application. Tier 1 status requires built‑in failover capabilities to ensure continuity if the primary system becomes unavailable. Without meeting these Tier 1 requirements, the application cannot be relied upon for production use.
Failover is a critical issue for my customer. They have a 24/7 operation that cannot accept any downtime, so even history recovery is not sufficient enough. They will continue using PI-PI interfaces until failover is available in PSC.