We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.
To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.
This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.
Could you please check this Microsoft announcement:
https://techcommunity.microsoft.com/blog/exchange/exchange-online-to-retire-basic-auth-for-client-submission-smtp-auth/4114750
They state that Microsoft will shut it down Basic Authentication for SMTP AUTH in April 2026. Without support for modern authentication methods (e.g., OAuth2 / SASL XOAUTH2), PI System Notifications that uses Office365 will stop working after this deadline.
Secure PI Notifications Email with Modern Authentication (Microsoft Graph/OAuth 2.0) instead of less secure username/password (Basic Authentication)
My company is also requiring OAuth / Bearer authentication for PI Notification API calls.
This is a very popular integration method between PI and ServiceNow, providing OAUTH authentication (or other modern and secure alternatives) is critical considering some cybersecurity teams are not allowing basic authentication in their organizations.
claims based authentication using tokens