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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Implement High Availability in AVEVA Identity Manager (AIM)

A few limitations make difficult to architect AIM with PI 2023:

  • No support for NLB

  • No support for failover cluster

  • No support for multiple independent AIM instances

As of today, AIM is a single point of failure and so HA is required to prevent global shutdowns.

  • ADMIN RESPONSE
    May 1, 2025

    We are actively working on supporting a redundant architecture for AVEVA AIM System Management Server to eliminate the single point of failure. This enhancement will be shipped as part of AVEVA PI Server 2024 R2, expected in early Q4 2025.

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    • Rick_Davin_3.0
      Apr 29, 2025

      I was shocked to learn that AVEVA Identity Manager (AIM) is a single point of failure. While it is good to hear that be fixed in the future, shame on AVEVA for not implementing such a critical feature from the first release!

      Can AVEVA provide a realistic release date? This idea is 10 months old and we have ZERO information other than "In development".

    • VMichiel
      Mar 26, 2025

      Any foreseen release date on this?