Product Downloads

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Make it easier to find products in the customer portal

Finding products is a real pain. It would be much easier if you were to let me search for products first, then show me where they are licensed in the sites/servers that I belong to, and in the same screen show me if the licenses are current. Right...

Guest over 2 years ago in Customer Portal & PI Square / Product Downloads 1 No status

23 VOTE

Highlight expired licenses

To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...

Guest over 2 years ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

13 VOTE

Software download window needs redesigned

The window to download software does not work well. I struggle to even reach the check box for license agreement and the button to start the download. I don't know if it scaling or what, but it was almost unusable.

Guest over 2 years ago in Customer Portal & PI Square / Product Downloads 3 No status

13 VOTE

Add a visual indicator for permissions denied due to the user's profile

By definition, Support and Download users do not have permissions to generate PI Server licenses on the Customer Portal, but it is not apparent from the grayed-out license generation button that it is due to permissions. Similarly, Support Users s...

Guest over 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

12 VOTE

Provide Release Notes that consolidate all past product changes

When assessing upgrades, we look at product enhancements found in the Release Notes. This proves difficult when the Release Notes only mention the product enhancements for the adjacent product releases and we are upgrading from an older version no...

Guest over 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

10 VOTE

Can I see known issues for a particular version of a software?

As a PI Adminstrator for a system that is expensive to upgrade (requires revalidation), can I understand known issues with a particular version of software so that I can see if I should upgrade that version? The current version of the protal doesn...

Guest over 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

10 VOTE

Show product release dates on download page

In order to more clearly identify a particular download version, it would be helpful to see its release date on the download page.

Guest over 2 years ago in Customer Portal & PI Square / Product Downloads 1 No status

9 VOTE

Segment access to PI Client software downloads

It would be helpful to provide users access to download PI Client software without also giving them access to download PI Server software.

Guest over 2 years ago in Customer Portal & PI Square / Product Downloads 2 Tell us more

6 VOTE

Please don't show me older expired product licenses

It's confusing - I have old expired licenses that I'm requesting download access, and unknown to me, there is another site has the current license that I'm looking for. Rather than just emailing the account team of my download request, just direct...

Guest over 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

5 VOTE

Update & standardize the properties of OSIsoft programs in Programs And Features

In Programs And Features in the Control Panel, many of the properties of OSIsoft's programs are unnecessarily inconsistent between programs. See the attachment. This is confusing for the user, makes it more difficult for the user to navigate the p...

Kenneth Barber over 2 years ago in Customer Portal & PI Square / Product Downloads 1 No status

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