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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Allow to attach files when opening a new case

As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

Bring back the online Hardware and PI System Sizing recommendations web page

Bring back the online Hardware Sizing Tool (HWST) that was popular with customers and OSIsoft employees. Although a downloadable spreadsheet is available here: https://customers.osisoft.com/s/productcontent?id=a7R1I000000Xz7KUAS the online version...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Community Edition Of PI

Offer a free Community Edition of PI. Limit the point count, but let us geeks monitor our IOT hobbies with PI. This will encourage business buy in and increase general knowledge of OSIsoft throughout the geek community.
Guest over 3 years ago in AVEVA™ PI Server / General 7 Declined

Make it easier to find products in the customer portal

Finding products is a real pain. It would be much easier if you were to let me search for products first, then show me where they are licensed in the sites/servers that I belong to, and in the same screen show me if the licenses are current. Right...
Guest over 3 years ago in Customer Portal & PI Square / Product Downloads 1 No status

Offer extended support for PI ProcessBook for security updates only past 2022

As other vendors do, offer customers the option to purchase extended support for PI ProcessBook for security updates only past 2022 for at least one year, and reevaluate annually based on number of customers interested. This would only apply to s...
bgoldinger over 3 years ago in AVEVA™ PI Server / General 0 No status

system requirements

Product Search Please bring back the old list of products that listed the current version of the product and system requirements. Even if we don't yet have the license for a product, this older mechanism made it much easier to find information.
Bill Sublette over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Dark Mode (theme) for PSE and SMT

No description provided
Gabriel Verreault over 3 years ago in AVEVA™ PI Server / General 8 No status

Create an Agent or expose KB articles to Copilot studio/ChatGPT

I would like the KB articles on the AVEVA PI System support channel to be accessible externally or via an approved API/security for your customers. It is a valuable knowledge base and would solve 80% of the issues that we may encounter. It may als...
Kimlin Pen 9 months ago in Customer Portal & PI Square / Knowledge Base 0 No status

AIM (PCS) should have option to select a custom Alias name

AVEVA Identity Manager app (PCS) should have option to select a custom DNS Alias name through the UI.
Eduardo Miller 5 months ago in AVEVA™ PI Server / Security 2 No status

Allow option to opt-in to e-mail notifications when my case is updated via posts

When someone posts to my case (as opposed to sending an e-mail response), I would like to opt in to receiving an e-mail notification so that I do not miss any updates.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status