AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Update EFGen Interface Health Tags To Allow For Better Status Monitoring

    The current EFGen interface "Status" health tag displays a value of "Good" if it is connected to the data source but does not factor in if it is writing Event Frame data to PI. There is not currently a straightforward way to drive a PI Notificatio...
    Guest about 4 years ago in PI Interfaces / Batch Interfaces 2 No status

    EMDVB Batch history query improvement to capture all rows for a batch

    One of the queries of the EMDVB interface to the Batch History database are limited by the specific batch ID, but also the 'activatetime' and 'deactivatetime'. In our case this filters out 'Unit Alias Binding' rows, missing several updates for Uni...
    Máté Haragovics 4 months ago in PI Interfaces / Batch Interfaces 0 No status

    Make it easier to find products in the customer portal

    Finding products is a real pain. It would be much easier if you were to let me search for products first, then show me where they are licensed in the sites/servers that I belong to, and in the same screen show me if the licenses are current. Right...
    Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 1 No status

    system requirements

    Product Search Please bring back the old list of products that listed the current version of the product and system requirements. Even if we don't yet have the license for a product, this older mechanism made it much easier to find information.
    Bill Sublette about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Improve the search on community.aveva.com

    The title is very general because the search is just bad in general. The search on pisquare.osisoft.com worked fine, but the search on community.aveva.com is bad to the point that I don't consider using it to find any answers to any of my problems...
    Kenneth Barber about 2 months ago in Customer Portal & PI Square / Search 0 No status

    Use the current/correct names of products in the product selection dropdown menu

    Many of the PI products in the dropdown menu use their names from the pre-AVEVA days. This is an issue for newer customers who don't know the history of PI or OSIsoft. They know the name of the product, and they can't find it. Some examples of out...
    Kenneth Barber about 2 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Allow option to opt-in to e-mail notifications when my case is updated via posts

    When someone posts to my case (as opposed to sending an e-mail response), I would like to opt in to receiving an e-mail notification so that I do not miss any updates.
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Create an Agent or expose KB articles to Copilot studio/ChatGPT

    I would like the KB articles on the AVEVA PI System support channel to be accessible externally or via an approved API/security for your customers. It is a valuable knowledge base and would solve 80% of the issues that we may encounter. It may als...
    Kimlin Pen about 1 year ago in Customer Portal & PI Square / Knowledge Base 0 No status

    Highlight expired licenses

    To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...
    Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

    Make the portal pages 16:10 - not 4:3

    This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status