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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 339 of 5212

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Support for the VT_UI4 data type

As a PI System User I would like to archive and analyse VT_UI4 data using the PI System.
Guest over 3 years ago in PI Interfaces / PI Interface for OPC DA 0 No status

Edge Data Store Visualization

Ability to have basic visualization of data from the Edge Data Store for local operations.
Guest over 3 years ago in Edge Data Store / Visualization 2 Evaluating

remote ingress to EDS

Enable remote access to EDS OMF endpoint to support deployments where Adapter/OMF application is installed on different host/network to EDS because architecture must fit in with tiered networks for critical asset security. For example remote sites...
Guest over 3 years ago in Edge Data Store / Ingress 3 Future consideration

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 6 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Improve Product Search

Remove the need to know in which sub-group a product is hiding. If I for example want to install the PI System Connector, the Connector Relay,and the DCM, I first have to find out that the Connector and the Relay are in the PI Collection Suite, wh...
phsutterRoche over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Evaluating

Enhance the OPC Interface to specify which groups are not receiving data

When a polled group does not receive data for more than 2 scan cycles, the interface updates the device status health point to 5 | Error | One or more groups not getting data. It will be useful to also specify which scan classes did not receive da...
Guest over 3 years ago in PI Interfaces / PI Interface for OPC DA 0 No status

I need to see security bulletins pushed to my immediate attention

As a security aware customer, it is critical that I receive proactive alerts about OSIsoft security bulletins. It is suboptimal for me to subscribe to alerts in the portal, and then search for the alerts periodically in a rolling feed that could h...
Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 7 No status

Enhancement for Advise tags to poll  OPC server when Excmax expires

Currently, when an advise tag does not get a value in an ExcMax period,  the interface will send the same value to PI over again without going to the OPC server (assuming that the OPC interface has not disconnected from the OPC server during ...
Guest over 3 years ago in PI Interfaces / PI Interface for OPC DA 3 No status