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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 333 of 5212

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

Support URN in addition for URI for OPC UA Server redundancy

As stated in the documentation "Some OPC UA servers use URNs instead of URLs, which is not currently supported by this adapter.", adding support for URNs would increase the servers the adapter is compatible with.
Mike Horrocks 5 months ago in AVEVA™ Adapters / AVEVA Adapter for OPC UA 1 Tell us more

Configuration reconnection (retry) time on the adapter

OPC UA adapter takes 5min by default to reconnect to a load balanced PI Web API pair which failed over.
Guest 5 months ago in AVEVA™ Adapters / AVEVA Adapter for OPC UA 0 No status

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Edge Data Store Visualization

Ability to have basic visualization of data from the Edge Data Store for local operations.
Guest over 3 years ago in Edge Data Store / Visualization 2 Evaluating

remote ingress to EDS

Enable remote access to EDS OMF endpoint to support deployments where Adapter/OMF application is installed on different host/network to EDS because architecture must fit in with tiered networks for critical asset security. For example remote sites...
Guest over 3 years ago in Edge Data Store / Ingress 3 Future consideration

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 6 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Improve Product Search

Remove the need to know in which sub-group a product is hiding. If I for example want to install the PI System Connector, the Connector Relay,and the DCM, I first have to find out that the Connector and the Relay are in the PI Collection Suite, wh...
phsutterRoche over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Evaluating

I need to see security bulletins pushed to my immediate attention

As a security aware customer, it is critical that I receive proactive alerts about OSIsoft security bulletins. It is suboptimal for me to subscribe to alerts in the portal, and then search for the alerts periodically in a rolling feed that could h...
Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 7 No status

PI Adapter for OPC UA should preiodically retry to subscribe to each node for which subscription failed at startup

Currently the PI Adapter for OPC UA tries to subscribe to all the OPC UA nodes configured in the Data Selection configuration at startup. However, when as issue occurs during the subscription to an OPC UA node, that node will not be included in da...
Bernard Lafrance almost 2 years ago in AVEVA™ Adapters / AVEVA Adapter for OPC UA 1 No status