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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 55 of 5197

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Add a view only user type restricting option to raise support cases

We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

"Close case" option for all cases

I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

PI Vision Export to CSV - Needs all Tags that show up on the Display

PI Vision does not allow exporting of all of the tags seen on the PI Vision display, when using the export to csv. It only exports the tag if a value is timestamped within the range of start/end time filters. This is deceiving because on dashboard...
Dan.Louchbaum about 2 years ago in AVEVA™ PI Vision™ / Reporting 0 No status

Vision display number statistics report of every vision folder and subfolder

It's not convenient to know how many displays under different Vision Folders. Currently user can only click every folder to know the number. Can PI Vision Visually display how many displays each folder has or just search the result easily in PI vi...
Emily Ni 6 months ago in AVEVA™ PI Vision™ / Reporting 0 No status

Detailed Display Statistics

Provide detailed display statistics so that displays can display content can be analyzed. For example, this information can be used to evaluate display quality.
Ryan McErlean over 3 years ago in AVEVA™ PI Vision™ / Reporting 0 No status

Report of the Admin page should show initial load performance of the display

PI Vision should make use of the corresponding SQL Server to store performance indicators to be trended afterwards in the PI Vision Admin page. This would be relevant especially with duration of initial load of the page --- like when hitting F12...
Guest over 3 years ago in AVEVA™ PI Vision™ / Reporting 0 No status

PI Vision Usage Report store time frame

Ability to reset PI Vision Usage Report after a specific period of time. Example: Store only last X years of data.
Guest over 3 years ago in AVEVA™ PI Vision™ / Reporting 1 No status

AND-OR Event Frames filtering condition

No description provided
Guest over 3 years ago in AVEVA™ PI Vision™ / Reporting 2 Declined

Customer ability to set primary site in the Portal

I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status