AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 72 of 5194

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Add filtering and rolling log system to AFGetTrace

    When troubleshooting intermittent issues, using AFGetTrace may be problematic as the trace can consume quite a bit of disk space, and setting a maximum file size will cause the trace to stop once the file is full. Without knowledge of when the iss...
    Guest over 3 years ago in AVEVA™ PI Server / General 0 No status

    Buffering Manager should have tuning parameter for Points with Post Errors

    Right now there is a PerfMon counter for Buffer Health.  It's either 0, 1, or 2.  That's not helpful because it doesn't tell you what is wrong.  There are other PerfMon counters for Remaining Queue capacity and Points with Post Erro...
    taterhead247 over 3 years ago in AVEVA™ PI Server / General 1 Tell us more

    AF Transformer logging improvements

    Improve AF Transformer logging: In some cases it's hard to investigate why AF Transformer doesn't include certain elements in transformation. it would be helpful to have a debug level that enables following features: - log element names that were ...
    Guest over 3 years ago in AVEVA™ PI Server / General 1 Declined

    Allow passing parameters to XML script file so that I can maintain one general script for many sites

    Below in the examples are the parameters that would change from site to site.  Other than these parameters the transformation XML script is identical across sites.  With parameters, it would be simpler to maintain these files. • Host, D...
    Guest over 3 years ago in AVEVA™ PI Server / General 0 Declined

    Customer ability to set primary site in the Portal

    I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
    Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Improve category selection on case creation page so that it's clearer which to select

    The case creation page requires a selection of a category (eg. "Technical", "PI Developers Club License", "Customer Portal"), but at the moment, we are finding a non-negligible quantity of cases are submitted to the incorrect category. This cate...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Allow specifying conditions (or case constructions) for ParentID/ElementID functionality

    Allow specifying conditions (or case constructions) for ParentID/ElementID functionality. Example: if [1].Value=x then ParentID=[2].value ElementID=[3].Name    else if [1].Value=y then ParentID=[4].value ElementID=[3].Name   ...
    Guest over 3 years ago in AVEVA™ PI Server / General 0 Declined