AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 156 of 5197

    Add hyperlink to "case link" on emails on TS cases.

    When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Filing an EA Tech Support case for a specific site

    Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Enhance Tech Support Case Creating Description Window

    Enhance the Case Form description window when entering in a new tech support case. Allow the description window to be full screen. Support basic formatting of text. Support pasting of images. The current description window is both too small and ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Tag Search dialog should have pointID as a default search criteria

    As a PI System Administrator, I wish the Tag Search dialog made it easier to filter by pointID as I use this attribute commonly for management tasks and troubleshooting my PI System.  This could replace a less useful field such as Engineering...
    Guest over 3 years ago in AVEVA™ PI Server / System Management 0 Declined

    Option to export PI Tags through SMT

    No description provided
    Guest over 3 years ago in AVEVA™ PI Server / System Management 3 Declined

    Have PSD detect PI client tools installs

    In our landscape, we usually create an ‘Admin’ server for each major PI system and install all the client tools on it for support staff to use for bulk work because it is normally easier (rather than their desktops) due to the admin servers being ...
    Guest over 3 years ago in AVEVA™ PI Server / System Management 1 Declined

    Monitor OPC HDA interfaces

    Needs OPC HDA interface support/monitoring in PI System Health.
    Guest over 3 years ago in AVEVA™ PI Server / System Management 0 Declined

    Show usage of PI DA/AF in PSH

    No description provided
    Guest over 3 years ago in AVEVA™ PI Server / System Management 0 Declined

    Replace the "http://techsupport.osisoft.com/" link in the "About" window of PI System Tray

    The "About" window of PI System Tray contains the link "http://techsupport.osisoft.com/". However, this link does not use HTTPS and will redirect to "https://my.osisoft.com/". Please replace the link with an appropriate one that uses HTTPS and doe...
    Kenneth Barber over 3 years ago in AVEVA™ PI Server / System Management 0 No status

    Auto select case language depends on site location when creating an case.

    Please let customer portal to auto-detect case language when customer creating a new case. In many circumstances, the customer will ignore the language preference, and the case will push to PSE that support different language.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 Declined