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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

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Allow option to opt-in to e-mail notifications when my case is updated via posts

When someone posts to my case (as opposed to sending an e-mail response), I would like to opt in to receiving an e-mail notification so that I do not miss any updates.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Allow Definition of Point Attributes via OMF to PI Web API

When creating containers via OMF the PI Points are created with default Point Attributes - if these need to be changed it is a manual process to subsequently change the attributes appropriately. As OMF solutions can be easily deployed it would be ...
Guest over 3 years ago in Developer Resources / Open Message Format (OMF) 2 No status

Better Data Hub API time zone support

AVEVA Data Hub APIs need to provide better support for viewing data in different time zones / my local timezone. We should be able to encode UTC UTC+13 when making queries to the system.
Guest over 3 years ago in Developer Resources / AVEVA™ Data Hub API 0 No status

Update PI Vision Extensibility Guide to include Time Range Manipulations

With the introduction of the timeseries table and the ability to add a custom time range to trends, it would be very helpful if the GitHub references were updated to include guidance on how to similarly access this and make use of the new function...
Kelsey Bobeck about 2 months ago in Developer Resources / Help / Documentation / Videos 0 No status

Make the portal pages 16:10 - not 4:3

This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Optimize Bulk Asset Stream Reference Subscriptions for Broker Signups

Currently, when creating or managing a signup in the broker based on an asset search, we must iterate through each returned asset to retrieve its stream references. This process results in thousands of individual API calls, significantly impacting...
Ronald_Bechaalany about 2 months ago in Developer Resources / AVEVA™ Data Hub API 0 No status

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 6 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

I need to see security bulletins pushed to my immediate attention

As a security aware customer, it is critical that I receive proactive alerts about OSIsoft security bulletins. It is suboptimal for me to subscribe to alerts in the portal, and then search for the alerts periodically in a rolling feed that could h...
Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 7 No status

Add a view only user type restricting option to raise support cases

We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status