AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Customer Portal & PI Square

    Expose Known Issue (also known as Bug or Work Item) number on the Customer Portal

    As a customer, I would like to be able to see the Work Item Number from the Release Notes on the corresponding Customer Portal Known Issue article so that I can read more detailed information on it to determine whether to upgrade. Currently it i...
    Guest about 4 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

    Provide Release Notes that consolidate all past product changes

    When assessing upgrades, we look at product enhancements found in the Release Notes. This proves difficult when the Release Notes only mention the product enhancements for the adjacent product releases and we are upgrading from an older version no...
    Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 0 No status

    Improve Search and Results in Forum

    The search in the forum is borderline unusable and would benefit greatly from improvement. Currently, the results are irrelevant*, common search methods don't work**, and hitting enter after the initial search results in an error. *In the attached...
    Kelsey Bobeck 8 months ago in Customer Portal & PI Square / PI Square Online Community 1 No status

    ***DELETE THIS SUGGESTION*** Stop advertising deprecated products

    Edit: Ever since the OSIsoft website was eliminated and its contents were reworked into the AVEVA website, this has not been an issue anymore. None of the pages that I reference even exist anymore. This page lists several deprecated products, many...
    Kenneth Barber about 4 years ago in Customer Portal & PI Square / General 1 Planned

    Allow user-configured custom names for sites on the Customer Portal

    I would like to be able to nickname my organization's sites on the Customer Portal so that they can be easily identified by users who create cases or download products. The names given to the sites are not always clear to the users and are sometim...
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

    Can I see known issues for a particular version of a software?

    As a PI Adminstrator for a system that is expensive to upgrade (requires revalidation), can I understand known issues with a particular version of software so that I can see if I should upgrade that version? The current version of the protal doesn...
    Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 0 No status

    Show product release dates on download page

    In order to more clearly identify a particular download version, it would be helpful to see its release date on the download page.
    Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 1 No status

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar over 1 year ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Case backup contacts in CC to 1st reply + adding case backup contacts after case creation

    Hello, in the case-management portal we would like: to be able to select a case backup contact even after a case is created to be able to select multiple case backup contacts the backup contact to receive case replies in cc by default; it of...
    Guest 5 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Provide a 'virtual cabinet' for users to store favorite KB articles

    Documentation is great and Tech Support exceeds our expectations. I would like to suggest to create a 'virtual cabinet' where the user (me) could save its favorites or most use KB Articles or manuals for references, I think it would facilitate our...
    Guest about 4 years ago in Customer Portal & PI Square / Knowledge Base 3 No status