Customer Portal & PI Square

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Add ability to enable email notifications for OSIsoft Alerts

As a PI System Admin, I would like to be notified via email when OSIsoft issues an alert. Currently, I have to log into the Customer Portal and check my feed to see if there is a new alert as it is only possible to enable email notifications for ...

Guest about 2 years ago in Customer Portal & PI Square / Knowledge Base 1 No status

6 VOTE

Please don't show me older expired product licenses

It's confusing - I have old expired licenses that I'm requesting download access, and unknown to me, there is another site has the current license that I'm looking for. Rather than just emailing the account team of my download request, just direct...

Guest about 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

6 VOTE

Add possibility to see "All Cases"

Today, it is possible to see cases according to following main categories: Recent cases, All Open Cases, All Closed Cases There is no possibility to see "All Cases", whatever their status, although it could be useful to see all cases of an entity ...

Guest about 2 years ago in Customer Portal & PI Square / General 1 Evaluating

6 VOTE

Multiple Companies Managed

I have several companies that I adminI'd like to be able to focus on one company's sites at a time with some sort of grouping function.

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

6 VOTE

List PI Server Download under site

Clicking on a site lists all products, except for PI Server which is bizarrely the download icon for the site? This makes no sense and is possibly the most un-intuitive part of your generally un-intuitive customer portal I have had the reason expl...

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 3 Tell us more

6 VOTE

Drop support for weak cipher suites on customers.osisoft.com

This change will improve the security of the website and will improve the Protocol Support score of the website on the SSL Server Test. https://www.ssllabs.com/ssltest/analyze.html?d=customers.osisoft.com

Kenneth Barber about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 2 Planned

6 VOTE

Provide useable downloadable data for analyzing past NOC calls

While it is helpful to be able to see a history of NOC Cases in the portal, it would be helpful to be able to download the history for analysis. This would require a list of NOC calls with the name of the site, the case number, the Subject, the De...

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

6 VOTE

Be able to hide the "Getting Started with the Community" pane

This pane appears on a person's own profile and is needed only when the person is new to the new PI Square. After that, it is a waste of visual space. Arguably, if the pane never existed, I think that users learn just fine on their own how to use ...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

6 VOTE

Enable links to specific comments in a discussion

In the old PI Square, there were direct links to each post in discussion thread, which was handy for (at least) the following three use cases: 1. Alerts (email or on the site) for new posts on a discussion took you directly to the new post. 2. Ale...

Brent Bregenzer about 2 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

6 VOTE

Better use of white space on PI Square

The PI Square feed appears to be portrait formatted, leaving a lot of white space left and right hand side, especially when using a wide screen monitor. As a result we often see undesired line breaks killing our attempts to create nice looking pos...

Guest about 2 years ago in Customer Portal & PI Square / PI Square Online Community 1 No status

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