AVEVA™ PI System™ Feedback Portal

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We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


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Status No status
Product AVEVA™ PI Server
Categories Notifications
Created by Phil Jones
Created on Oct 12, 2023

RELATED IDEAS

PI Notifications automated emails need to display all receivers of the automated emails from the PI Notifications application, not just the singular user (me in this case).

PI Notifications automated emails need to display all receivers of the automated emails in the list of emails that the automated email was sent to. It is very important for the user (or receiver of the automated PI Notification email) to understand everyone that the alarm or alert email was sent to so that the user is aware and is able to make decisions on how to best communicate the issue to system owners or subject matter experts. This is a high priority need and the Matrikon Event Monitor that we used to have was able to do this and it was about 20 years ago.

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  • jmjackson
    Reply
    |     Oct 13, 2023

    Agree this should be added and has been submitted a few other times. (https://pisystem.feedback.aveva.com/ideas/PIDA-I-498)

    Woudl be very helpful to have a way to see all recipients that received a PI Notification without looking through PI System Explorer. I have seen a few applications handle this by sending invidual emails to recipients, like PI Notifications does now, but then adding hyperlinks in the email body to provide a one click way to "Reply to All" that launches a new email with all the subscribers in the TO line. This provides not only a way to see what others users received the notification but can allow the user to send a reply to all necessary recipients to further communicate with the necessary individuals on the issue.