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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 40 of 5194

SQC support for PI-ProcessBook Viewer

Support PI SQC Charts within ProcessBook Viewer functionality in PI Vision.
Guest over 3 years ago in AVEVA™ PI Vision™ / ProcessBook Viewer 1 No status

Allow to attach files when opening a new case

As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

Can we get more development on Processbook "Make Processbook great again"

processbook looks like it is out of the late 90's and early 2000's.  Can we get some updates on this.  I know you are pushing PI Vision but some people don't want to use a web based software to do this with.  Because Processbook is ...
Guest over 3 years ago in AVEVA™ PI Vision™ / ProcessBook Viewer 4 Declined

Provide Switch Asset Navigation Button for ProcessBook

Support the Switch Asset Navigation Button for switching contexts on imported ProcessBook displays. I am aware of the url parameter workaround but would be very nice to also have the switch asset for interactive switching.
Guest over 3 years ago in AVEVA™ PI Vision™ / ProcessBook Viewer 2 Declined

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Add a view only user type restricting option to raise support cases

We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

"Close case" option for all cases

I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Upload ProcessBook display file to Coresight

The current mechanism to add ProcessBook displays is to copy them to a shared drive. Unfortunately our IT like many (I actually agree with them) don't particularly like opening firewalls for the Windows file share. An easy solution would be to pr...
Guest over 3 years ago in AVEVA™ PI Vision™ / ProcessBook Viewer 0 Declined

Aveva Archestra Graphics convert tool for PI Vision

Aveva has several hmi's that all now use Archestra Graphics. It would be great to have a converting tool to allow those Archestra graphics to convert and import into PI Vision. Even if tag or attribute changing is required the ability to reuse gra...
Guest 9 months ago in AVEVA™ PI Vision™ / ProcessBook Viewer 0 No status

Customer ability to set primary site in the Portal

I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status