AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 29 of 5194

    Update DataCollectorHealth and StorageHealth Asset type

    EDS is pushing at least 2 Health assets (StorageHealth & DataCollectorHealth) with DeviceStatus stream but this stream is not inside the asset type as streamReference. So we are not able to use this stream to map into the Asset Status. Asset S...
    Guest about 2 months ago in Edge Data Store / General 0 No status

    Allow to attach files when opening a new case

    As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
    Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Enable TLS Configuration

    As a customer I want HTTP and HTTPS support for Edge DS so that I can configure the appropriate level of transport security for my deployment
    Guest over 3 years ago in Edge Data Store / General 1 Declined

    Customer ability to set primary site in the Portal

    I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
    Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Improve category selection on case creation page so that it's clearer which to select

    The case creation page requires a selection of a category (eg. "Technical", "PI Developers Club License", "Customer Portal"), but at the moment, we are finding a non-negligible quantity of cases are submitted to the incorrect category. This cate...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Provide GUI for Configuration

    Edge Data Store would require a GUI for configuration and health status to work more efficiently to set it up with too many efforts. The GUI should allow to set up the connection to the Data sources of the included PI Adapters, provide OPC UA brow...
    Guest almost 2 years ago in Edge Data Store / General 0 No status

    Allow EdgeCmd to set null or empty string parameter values

    As per KB000042993, setting parameters with EdgeCmd that are <null> or "" (empty string) is not possible. Instead the JSON configuration file must be created and used in place. It would be more intuitive if executing commands such as: edgecm...
    Mike Horrocks over 1 year ago in Edge Data Store / General 1 No status