Customer Portal & PI Square

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Address security issues on partners.osisoft.com

partners.osisoft.com currently scores a B on the SSL Server Test. The maximum score is A+. https://www.ssllabs.com/ssltest/analyze.html?d=partners.osisoft.com Please address the issues that the test points out, such as the incomplete certificate c...

Kenneth Barber over 1 year ago in Customer Portal & PI Square / Partner Portal Overall 0 Completed

14 VOTE

Google searches that include OSIsoft KBs fail to route to the document

OSIsoft KB articles are not routing to the destination documents with the myOSIsoft revamp. Will add KBs as I encounter them. https://techsupport.osisoft.com/Troubleshooting/KB/KB00380

jagdish.konathala over 1 year ago in Customer Portal & PI Square / Knowledge Base 3 Completed

24 VOTE

Please restore all old Knowledge Base articles.

Please restore all old Knowledge Base articles in the new CMS. There is a lot of Information in these articles and often resolutions to older user's questions simply refer to the appropriate KB article (which is in almost all cases not ava...

Guest over 1 year ago in Customer Portal & PI Square / Knowledge Base 2 Completed

3 VOTE

Add PI Adapters to the KB article "What is the difference between PI Connectors and PI Interfaces?"

This will complete the comparison of the types of PI programs that can send data from a data source to PI. https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=KB01871

Kenneth Barber over 1 year ago in Customer Portal & PI Square / Knowledge Base 1 Completed

148 VOTE

Reformat software download search

To download software, you must currently select the correct site, scroll through a list of licenses, and then click on the correct license package (ie - PI System Access, PI Infrastructure, PI Standards Interfaces). This then opens a second search...

Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 19 Completed

4 VOTE

Improve performance of Product Page Quick Find search

Searching within specific products for downloads seems to attempt a search or filter after each letter I type. For larger packages such as PI Collection Suite, searching in "All Versions" is noticeably slow to return results because of this.

Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 0 Completed

3 VOTE

Allow Site Name to be searchable on the Products page

For customers who have many sites, it is cumbersome to find the site they want on the Products Page. It would be nice if the "Select Site Name" dropdown list itself were searchable for any text in a site name and/or if, when "All Sites" is selecte...

Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 0 Completed

5 VOTE

Full-size download window

From the Products page, if you click on any of the Download buttons, the download window will appear. The download window is always smaller than the Products page, which is a waste of space and makes the download window difficult to navigate, espe...

Kenneth Barber over 1 year ago in Customer Portal & PI Square / Product Downloads 3 Completed

3 VOTE

Encrypt downloads

Currently, all downloads from the Customer Portal come from a link that begins with "http://downloads.osisoft.com", which is unencrypted. Please make all downloads occur over HTTPS. This is especially important when the user downloads server-side ...

Kenneth Barber over 1 year ago in Customer Portal & PI Square / Product Downloads 0 Completed

4 VOTE

Make the bottom of the download window reachable

I complained in the suggestion below that the download window should be bigger to make better use of the available screen space. https://feedback.osisoft.com/forums/920320-myosisoft/suggestions/37446745-full-size-download-window Thank you for ...

Kenneth Barber over 1 year ago in Customer Portal & PI Square / Product Downloads 1 Completed

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