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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Create an Agent or expose KB articles to Copilot studio/ChatGPT

I would like the KB articles on the AVEVA PI System support channel to be accessible externally or via an approved API/security for your customers. It is a valuable knowledge base and would solve 80% of the issues that we may encounter. It may als...
Kimlin Pen about 1 year ago in Customer Portal & PI Square / Knowledge Base 0 No status

Highlight expired licenses

To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...
Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

Make the portal pages 16:10 - not 4:3

This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

Link to other displays within Folder Navigation structure

We have made a display for one department that would be helpful to view in another department. Instead of copying the display to our folder, it would be better to link to the other display to maintain only 1 display to be updated. I would like to ...
Parker Shaw over 1 year ago in AVEVA™ PI Vision™ / Display Management / Displays Page 2 No status

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Improve Product Search

Remove the need to know in which sub-group a product is hiding. If I for example want to install the PI System Connector, the Connector Relay,and the DCM, I first have to find out that the Connector and the Relay are in the PI Collection Suite, wh...
phsutterRoche about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Evaluating

Collection template and instances

It would be great to be able to define a "collection template" and use "instances" of that in different displays. If the Template is modified, all Instances are modified too. That feature is already done in AF with template and elements. The logic...
Guest about 4 years ago in AVEVA™ PI Vision™ / Display Management / Displays Page 1 Declined

PI Vision Displays Management Process

Hi, We have noticed as PI Vision gets adopted, organization of displays and content is becoming more and more cumbersome. It has become obvious that PI Vision is easy enough for any average person to design good quality displays that could be cons...
Guest about 4 years ago in AVEVA™ PI Vision™ / Display Management / Displays Page 2 Declined

Export PI Vision displays with the Vision full-path folder name that they belong to to a CSV file.

As right now, there is a KB introduce how to list all the PI Vision display with it's Display Owner and Shared Identity and how to list PI Vision displays with the Vision folder name that they belong to using SQL. But the SQL could not get the fol...
Guest about 4 years ago in AVEVA™ PI Vision™ / Display Management / Displays Page 2 No status