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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 317 of 5194

Make the portal pages 16:10 - not 4:3

This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

PI Vision Event frames should show child elements in the Attributes panel of the Events comparison page.

When viewing event comparisons, the Attributes pane only lists the event frame attributes, the referenced element, and the referenced element's attributes. It currently cannot drill down and trend child element's attributes.
Guest over 3 years ago in AVEVA™ PI Vision™ / Event Comparison Displays 0 No status

Event Comparison: Add ability to set time range / end time (X-axis)

Sometimes there are very long event frames in the event comparison and it would be nice to be able to set the width of the x-axis to cut these event frames off at a certain duration. It's inconvenient to have to manually exclude them, and sometime...
Guest over 3 years ago in AVEVA™ PI Vision™ / Event Comparison Displays 3 No status

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Events Comparison: Configure via URL parameters

Allow configuring event comparison displays in an ad hoc way so that the search criteria and the attributes shown can be set through URL parameters. For example: As an operator, I would like to receive email notifications with hyperlink URL point...
Guest over 3 years ago in AVEVA™ PI Vision™ / Event Comparison Displays 0 No status

Improve Product Search

Remove the need to know in which sub-group a product is hiding. If I for example want to install the PI System Connector, the Connector Relay,and the DCM, I first have to find out that the Connector and the Relay are in the PI Collection Suite, wh...
phsutterRoche over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Evaluating

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 6 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Allow multiple comparisons on one display

On BatchView we could place multiple comparisons on one display and have the current or running batch highlighted. This was great for a process with multiple batches running at different distinct phases on multiple units. A simple example would ...
Guest over 3 years ago in AVEVA™ PI Vision™ / Event Comparison Displays 1 No status

I need to see security bulletins pushed to my immediate attention

As a security aware customer, it is critical that I receive proactive alerts about OSIsoft security bulletins. It is suboptimal for me to subscribe to alerts in the portal, and then search for the alerts periodically in a rolling feed that could h...
Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 7 No status