AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Improve Product Search

    Remove the need to know in which sub-group a product is hiding. If I for example want to install the PI System Connector, the Connector Relay,and the DCM, I first have to find out that the Connector and the Relay are in the PI Collection Suite, wh...
    phsutterRoche about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Evaluating

    Enhance the OPC Interface to specify which groups are not receiving data

    When a polled group does not receive data for more than 2 scan cycles, the interface updates the device status health point to 5 | Error | One or more groups not getting data. It will be useful to also specify which scan classes did not receive da...
    Guest about 4 years ago in PI Interfaces / PI Interface for OPC DA 0 No status

    I need to see security bulletins pushed to my immediate attention

    As a security aware customer, it is critical that I receive proactive alerts about OSIsoft security bulletins. It is suboptimal for me to subscribe to alerts in the portal, and then search for the alerts periodically in a rolling feed that could h...
    Guest about 4 years ago in Customer Portal & PI Square / Knowledge Base 7 No status

    Enhancement for Advise tags to poll  OPC server when Excmax expires

    Currently, when an advise tag does not get a value in an ExcMax period,  the interface will send the same value to PI over again without going to the OPC server (assuming that the OPC interface has not disconnected from the OPC server during ...
    Guest about 4 years ago in PI Interfaces / PI Interface for OPC DA 3 No status

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest about 4 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    Better way of managing many users with many sites

    I have many users and many sites. It's impractical to select each site and manually add one user at a time. I'd like to see a general screen where I can drag and drop multiple users into multiple sites quickly.
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Include the article title in the web page title

    Currently, the title of the web page of any KB article is "Knowledge". Anyone that bookmarks the link needs to rename the bookmark to include the title of the article. Please save the user some time and have the article title in the web page title...
    Kenneth Barber about 4 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest about 4 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    My feed filter

    Add the possibility to filter the item displayed in myfeed per types. Because if we select multiple item type in our profile we can miss alert or release annoucement due to a lot of other items.
    dgenet about 4 years ago in Customer Portal & PI Square / General 0 Evaluating

    Store an OPC Server's "VT_EMPTY" Data Type as a "Bad" in PI Data Archive

    When there is a problem within an OPC Server, some Items receives "VT_EMPTY" data type values. PI OPC DA Interface ignores this information, and in PI Data Archive present to users and applications the last valid value - that might be incorrect.
    jmalmeida over 1 year ago in PI Interfaces / PI Interface for OPC DA 0 No status