AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Use the current/correct names of products in the product selection dropdown menu

    Many of the PI products in the dropdown menu use their names from the pre-AVEVA days. This is an issue for newer customers who don't know the history of PI or OSIsoft. They know the name of the product, and they can't find it. Some examples of out...
    Kenneth Barber about 2 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Allow option to opt-in to e-mail notifications when my case is updated via posts

    When someone posts to my case (as opposed to sending an e-mail response), I would like to opt in to receiving an e-mail notification so that I do not miss any updates.
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    PI Adapter for SNMP

    Write a PI Adapter that supports the SNMP protocol and is capable of writing data to EDS, PI, and OCS.
    Guest about 4 years ago in AVEVA™ Adapters / New Connectivity 4 Evaluating

    AVEVA™ Adapter For Ping

    I realize that there is already a PI Interface For Ping and a PI Connector For Ping, but that logic didn't stop other AVEVA Adapters from being created (e.g. AVEVA Adapter For BACnet). An AVEVA Adapter For Ping would allow us to continue to check ...
    Kenneth Barber 2 months ago in AVEVA™ Adapters / New Connectivity 0 No status

    Create an Agent or expose KB articles to Copilot studio/ChatGPT

    I would like the KB articles on the AVEVA PI System support channel to be accessible externally or via an approved API/security for your customers. It is a valuable knowledge base and would solve 80% of the issues that we may encounter. It may als...
    Kimlin Pen about 1 year ago in Customer Portal & PI Square / Knowledge Base 0 No status

    Highlight expired licenses

    To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...
    Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

    Make the portal pages 16:10 - not 4:3

    This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    PI Adapter for AspenTech IP21

    We have customers who are using AspenTech IP 21 and would like to have data replicated in both PI DataArchive and OCS in the future. Since the PI Interface is a bit outdated, a new PI Adapter would make perfect sense (since there is already a PI C...
    Guest about 4 years ago in AVEVA™ Adapters / New Connectivity 4 Tell us more

    Ability to change Case type: TechSupport vs NOC

    Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

    Generic access to Customer Portal until user added to site

    We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
    bhilgemann about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status