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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Create an Agent or expose KB articles to Copilot studio/ChatGPT

I would like the KB articles on the AVEVA PI System support channel to be accessible externally or via an approved API/security for your customers. It is a valuable knowledge base and would solve 80% of the issues that we may encounter. It may als...
Kimlin Pen about 1 year ago in Customer Portal & PI Square / Knowledge Base 0 No status

Highlight expired licenses

To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...
Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

Make the portal pages 16:10 - not 4:3

This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Ability to use substitution parameters in attribute template names

Would like ability to use substitution parameters in attribute template names.  Using PI-SNMP for Linux file partition data. We need to know the storage index# in AF since they vary server to server.  Want to provide users doing searches...
Guest about 4 years ago in AVEVA™ PI Server / Asset Framework (AF) 0 No status

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

Ability to change the timezone used in PI System Explorer with a feature similar to what is found in PI DataLink or PI SMT 2017.

As an end user, I would like to be able to change the timezone referenced in PI System Exporer from client timezone to server timezone. Something similar to the "PI Data Archive Time Zone"  setting found in PI DataLink would be helpful.
Guest about 4 years ago in AVEVA™ PI Server / Asset Framework (AF) 8 No status

Add filters support to AF Summary calculations

PI-DataLink allows for filtering of aggregate calculations, for example to get the average inlet temperature of a compressor when the turbine speed is > 1000 RPM. This is not possible with AF. The KB01120 article does not work and is very mess...
Simon J. Dyson about 4 years ago in AVEVA™ PI Server / Asset Framework (AF) 6 No status

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Add support for multiple SortFields in AF Search

Currently, AF search results can only be sorted by a single field. It would be useful to have the capability to specify 2 (or more) SortField values so that the order of results can be guaranteed in the result of a tie. For example, being able to...
Guest about 4 years ago in AVEVA™ PI Server / Asset Framework (AF) 2 No status

Row/variable information to AF Analysis errors

When we built complex analysis and evaluate in PI System explorer we get general error messages without any information where the error occurs. This makes troubleshooting painful. Adding row/variable information would already help a lot!
Philipp Even almost 2 years ago in AVEVA™ PI Server / Asset Framework (AF) 0 No status