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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 401 of 5193

Highlight expired licenses

To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...
Guest over 3 years ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

Make the portal pages 16:10 - not 4:3

This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

Add point Type INT64, UINT64, to PI Archive

Some interfaces such as PI Modbus allow the polling of a 64-bit signed integer value or a 64-bit unsigned integer value. Yet the database does not allow you to store these values in their native formats. You must store them as a 64-bit floating po...
Guest over 3 years ago in AVEVA™ PI Server / Data Archive 4 No status

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Provide more granular configuration for default ACLs

As a PI Administrator of a PI System with complex security requirements, I need to set up different default permissions for various users so they can create tags that automatically have the proper security instead of having to rely on a process/pr...
Guest over 3 years ago in AVEVA™ PI Server / Data Archive 2 No status

Support User Information in Connection History Tool

(pidiag -connectionhistory) Support the collection and retrieval of PI / Windows user information by the connection history database.   Currently, the connection history database only stores IP addresses which can be misleading when m...
Guest over 3 years ago in AVEVA™ PI Server / Data Archive 3 No status

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 6 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Improve Product Search

Remove the need to know in which sub-group a product is hiding. If I for example want to install the PI System Connector, the Connector Relay,and the DCM, I first have to find out that the Connector and the Relay are in the PI Collection Suite, wh...
phsutterRoche over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Evaluating

Force Shift warning is misleading

When force shifting an archive, the following message is displayed: "Warning: This shift will clear data from the target archive. Are you sure you want to force an archive shift on to a new archive?" When Auto Archive Creation is enabled (having...
Guest over 3 years ago in AVEVA™ PI Server / Data Archive 0 No status