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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

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NOC Routing

Previously, NOC alerts were handled by whoever was on a NOC shift. With the new customer portal, NOC alerts are assigned to an engineer and the engineer takes ownership of the NOC alert. Customer stated if he responds to an alert when the engineer...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

Provide a chronological timeline of releases that goes back at least 2 years.

I was reviewing one of OSI's newsletter articles published earlier this year with a colleague. It said: "On April 14th, OSIsoft released several patches and PI System component upgrades that are available for download now. The focus of these rel...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

PI Square - Nested threads look "cramped" and difficult to read

It is difficult to read threads deep in hierarchy. This thread is an example. https://pisquare.osisoft.com/s/question/0D51I00004aqRI8SAM/ramping-calculation-in-af-based-on-future-tag
Guest over 3 years ago in Customer Portal & PI Square / PI Square Online Community 2 No status

Allow inline posting of images

Just like it was possible with the Jive platform, supporting in-line pasting of images is very important both in 'Questions' and blog posts.
Gabriel Verreault over 3 years ago in Customer Portal & PI Square / PI Square Online Community 2 No status

Allow user-configured custom names for sites on the Customer Portal

I would like to be able to nickname my organization's sites on the Customer Portal so that they can be easily identified by users who create cases or download products. The names given to the sites are not always clear to the users and are sometim...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

State the supported browser more clearly on mainpage

It would be nice if the supported browser list/symbols are shown to the customer in the main page. This will communicate to customers clearly that which browsers are supported. Currently when customer access customer portal, it is hard to know wha...
Jinmo Yi over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

When viewing a question on its own page, expand long comments by default

Currently, from the home page, we can view questions on a separate page by clicking on the time that the question was posted. When we do this, I feel that long comments should be expanded by default. That is, we should never see the option to "Exp...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

Can we please also get Syntax Highlighting for blog posts?

I was under the impression that Syntax Highlighting is a general feature and now learn that blog posts don't have it because "blog" is an adopted child. Can we please treat "blog" like the rest of the family?
Guest over 3 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

Manage NOC alerts for other (non admin users)

As you know lots of users have received by email NOC alerts, even users that are not active on the portal It would be good if and admin user could manage the NOC alerts for the users that need to receive them
asanzacedo over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Better support for tables in blog posts

Tables are a great way to organize information and I've used them in nearly every blog post. However, on the new PI Square, tables must be copied and pasted from elsewhere (e.g. Excel) and they lose all borders, hyperlinks, and cell fill colours. ...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / PI Square Online Community 1 No status