AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

ADD A NEW IDEA

Clear

Ideas

    Showing 40 of 5197

    Add hyperlink to "case link" on emails on TS cases.

    When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Filing an EA Tech Support case for a specific site

    Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Enhance Tech Support Case Creating Description Window

    Enhance the Case Form description window when entering in a new tech support case. Allow the description window to be full screen. Support basic formatting of text. Support pasting of images. The current description window is both too small and ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    PI ICU should not allow PItoPI COLD failover configuration

    As of version 3.8.1 COLD failover is no longer supported by the PI to PI Interface (https://techsupport.osisoft.com/Troubleshooting/Enhancements/19255OSI8). However, the PI Interface configuration utility still allows COLD failover to be selected....
    Guest over 3 years ago in PI Interfaces / PI to PI Interface 0 No status

    Source and destination tag mapping list

    Customer would like the ability to have PItoPI create a list of tags that includes the FULL name of the source tags, as well as the destination tags they are mapped to.  This will greatly assist in managing tags that are being sent to a remot...
    Guest over 3 years ago in PI Interfaces / PI to PI Interface 0 No status

    Enable the ability to use the UserInt1 to propagate PI to PI APS source tag name changes to the target if source collective Data Archive-level failover is configured

    UserInt1 attribute contains source point ID. (Illegal configuration if source Data Archive-level failover is configured.) Source tag mapping by point ID is not compatible with Data Archive-level failover.
    Guest over 2 years ago in PI Interfaces / PI to PI Interface 0 No status

    Supress PI-APS messages for Error -2147220428: Failed to create point on server. [-10550] Tag Already Exists in Table

    Seeing "information" messages in PI-SDK related to "Error -2147220428: Failed to create point on server. [-10550] Tag Already Exists in Table" which is irrelevant to see in the logs. If one source instance sending to multiple destination instances...
    AshwinC over 2 years ago in PI Interfaces / PI to PI Interface 1 Future consideration

    Auto select case language depends on site location when creating an case.

    Please let customer portal to auto-detect case language when customer creating a new case. In many circumstances, the customer will ignore the language preference, and the case will push to PSE that support different language.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 Declined

    Order the version numbers

    When you go to create a new case online, you must choose the version number of the program. Please make sure that the versions are always in order. For example, for PI DataLink, the version numbers are listed in descending order, which is fine, bu...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Allow PI Connectors to be searched and selected

    Currently, when you choose "Collection" under the Product Family, the list that appears under Product And License is limited. For example, the PI Connector For UFL does not appear and you cannot search for it. This defeats the purpose of the new C...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status