AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 40 of 5194

    1:1 Data Transfer Option in AVEVA PI2PI Interface

    The AVEVA PI2PI Interface requires a new configuration option to enable a direct 1:1 data transfer from the source to the destination. This option must ensure that data is copied precisely as it is received from the source, without any modificatio...
    Erik Prins 6 months ago in PI Interfaces / PI to PI Interface 0 No status

    Allow to attach files when opening a new case

    As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
    Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

    For PItoPI interface having a source PI-HA collective, allow failover on source automatically.

    This enhancement would allow the PItoPI interface to treat a source PI collective as a collective, rather than requiring PItoPI failover to be specified for collective members.
    Heather Boehler over 3 years ago in PI Interfaces / PI to PI Interface 3 Tell us more

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    Annotations support in PItoPI

    Annotations are crucial in some instances. PItoPI should be able to handle annotation duplication.
    Alan Izar over 3 years ago in PI Interfaces / PI to PI Interface 3 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Conversion Factor with PItoPI interface

    I would like to use a Conversion Factor for some PI Points that retrieve data via PI to PI. For example, on the source server the data is in volts. I would like to convert this data to kilo volts on the destination server.
    Guest over 3 years ago in PI Interfaces / PI to PI Interface 0 No status

    For PItoPI interface having a source PI-HA server, allow failover on source without using PI interface status utility.

    For PItoPI interface having a source PI-HA server, allow failover on source without using PI interface status utility. This should allow failover based on connectivity and/or a watchdog (like failover if a specific tag stay stale for a configurabl...
    Guest over 3 years ago in PI Interfaces / PI to PI Interface 0 No status

    Customer ability to set primary site in the Portal

    I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
    Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status