AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 39 of 5198

    Filing an EA Tech Support case for a specific site

    Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Enhance Tech Support Case Creating Description Window

    Enhance the Case Form description window when entering in a new tech support case. Allow the description window to be full screen. Support basic formatting of text. Support pasting of images. The current description window is both too small and ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Wonderware Historian Connector - Allow Custom Tag Naming

    The Wonderware/AVEVA Historian has some different illegal characters than PI tags and there are also cases where a single tag prefix isn't sufficient (e.g. when storing data from multiple buildings in the WW Historian). The Connector should have t...
    Sublette-Sanofi over 3 years ago in PI Connectors / PI Connector for Wonderware Historian 0 No status

    PI Connector for Wonderware to be able to detect dll files in other drives other than C drive

    Had a customer that just installed PI Connector for wonderware of current version (v1.6.9.14) and his connector is unable to start. Upon discussion after troubleshooting, it was noted that the directory where dll files can be located on customer's...
    Chaur Ann Poh over 2 years ago in PI Connectors / PI Connector for Wonderware Historian 0 No status

    Auto select case language depends on site location when creating an case.

    Please let customer portal to auto-detect case language when customer creating a new case. In many circumstances, the customer will ignore the language preference, and the case will push to PSE that support different language.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 Declined

    Order the version numbers

    When you go to create a new case online, you must choose the version number of the program. Please make sure that the versions are always in order. For example, for PI DataLink, the version numbers are listed in descending order, which is fine, bu...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Allow PI Connectors to be searched and selected

    Currently, when you choose "Collection" under the Product Family, the list that appears under Product And License is limited. For example, the PI Connector For UFL does not appear and you cannot search for it. This defeats the purpose of the new C...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Automatic case creation for license generation error

    As a admin user, when experienced an error during license generation, I would like a technical support case created automatically on my behalf. And a representative from OSIsoft to contact me regarding the error. Currently, I need to contact techn...
    Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Disable Meta data collection for the PI Connector for Wonderware Historian

    We would like to have a way to disable the PI Connector for Wonderware Historian's ability to  collect descriptions and engineering units in the historian.  These can be incorrect at times in the Wonderware Historian.
    Guest over 3 years ago in PI Connectors / PI Connector for Wonderware Historian 1 No status

    PI Connector for Cygnet - Historical Data Recovery

    The PI Connector for Cygnet is normally used for real-time data acquisition. But, some times it becomes necessary to migrate large volumes of historical data between Cygnet and PI. There is a back filling application that can be used to do this, ...
    Guest over 3 years ago in PI Connectors / PI Connector for Wonderware Historian 0 No status