AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 39 of 5194

    Allow to attach files when opening a new case

    As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
    Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Wonderware connector to store Bad/Questionable data from the WW Historian and flag as System Digital State (for example Bad Input, Bad etc) in the same Value PI Tag

    As of the connector version 1.6.9.14, we can choose to store the Quality from the Historian in a separate Quality PI Tag (on top of the value PI Tag). Bad quality value is not being stored nor flagged in the Value PI Tag but this can be captured i...
    Ee Sheing Lee over 2 years ago in PI Connectors / PI Connector for Wonderware Historian 0 No status

    PI Connector for Wonderware Historian should be configurable to use 'FULL' mode query

    The connectors should have a standard behavior. We believe the Wonderware connector should be collecting data in the same way as the Cygnet connector by getting all the data stored in the source historian irrespective of the value change. Currentl...
    Guest over 3 years ago in PI Connectors / PI Connector for Wonderware Historian 0 No status

    Wonderware Historian Connector should store some metadata in PI tag attributes

    The Description, Maximum EU, Minimum EU, Engineering Units, etc. that are stored in the Wonderware historian should be stored in the PI tags' attributes as well as the Wonderware AF structure.
    Guest over 3 years ago in PI Connectors / PI Connector for Wonderware Historian 1 No status

    Customer ability to set primary site in the Portal

    I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
    Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Improve category selection on case creation page so that it's clearer which to select

    The case creation page requires a selection of a category (eg. "Technical", "PI Developers Club License", "Customer Portal"), but at the moment, we are finding a non-negligible quantity of cases are submitted to the incorrect category. This cate...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Validate credentials before running connector

    Need a way to easily confirm that the credentials are correct before I try and run the connector.  Would like to see any errors surfaced via the web page so I can troubleshoot.
    Guest over 3 years ago in PI Connectors / PI Connector for Wonderware Historian 0 No status