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ModifyDate of Event Frames all get modified with security group changes

When someone makes changes to security groups (add, delete, etc) and these groups have global access to event frames in a database, end result is that all event frames get an identical modifydate for that time. We use this modifydate to detect any...

Dan Coursolle about 1 year ago in AVEVA™ PI Server / Event Frames (EF) 0 No status

2 VOTE

Move known issues out of My feed and as a separate item under Quick Links

Turning on known issues for My Feed is an utter fail. Just provide it as a quick link and add filters by product

Guest about 2 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

1 VOTE

Element Relative Symbol

In some cases it's not possible to build useful AF templates for context switching. E.g. if you want to build display for room-data, the tag or attributenames are not stringent and there are many different combinations. So it might be helpful to h...

FranzK about 1 year ago in AVEVA™ PI Vision™ / User Experience 0 No status

2 VOTE

Auto select case language depends on site location when creating an case.

Please let customer portal to auto-detect case language when customer creating a new case. In many circumstances, the customer will ignore the language preference, and the case will push to PSE that support different language.

Guest about 2 years ago in Customer Portal & PI Square / On-line Case Creation 0 Declined

2 VOTE

Order the version numbers

When you go to create a new case online, you must choose the version number of the program. Please make sure that the versions are always in order. For example, for PI DataLink, the version numbers are listed in descending order, which is fine, bu...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

2 VOTE

Allow PI Connectors to be searched and selected

Currently, when you choose "Collection" under the Product Family, the list that appears under Product And License is limited. For example, the PI Connector For UFL does not appear and you cannot search for it. This defeats the purpose of the new C...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

2 VOTE

Automatic case creation for license generation error

As a admin user, when experienced an error during license generation, I would like a technical support case created automatically on my behalf. And a representative from OSIsoft to contact me regarding the error. Currently, I need to contact techn...

Willy Seah Wei Liat about 2 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

2 VOTE

Remove product family from product search criteria

The Search in the ‘Product’ Section of the Portal allows customers to search a number of fields including anything in the ‘Custom Name’ field. Thus they can name their servers meaningful names (to them) and be able to find them easily. This is a ...

Guest about 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

2 VOTE

Pick one: "install kit" or "installation kit"

In the download window, "Installation Kit" is used as the category name and as a File Type, but the File Names may use "Installation Kit" or "Install Kit", usually the latter. Please use only a single name to avoid confusion and inconsistencies.

Kenneth Barber about 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

2 VOTE

Do not wipe nicknames on products page

"The yearly partner fees renewal generated new server objects in our database, so that is why you are not seeing the previous nicknames."-OSIsoft support I would like to submit an enhancement request to not overwrite the customer's nicknames (may...

Guest about 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

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