AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Search results: Customer Portal & PI Square

    Showing 24 of 706

    Write a KB article that shows the succession of products

    OSIsoft has made many products over the years, and many of those products have been deprecated and/or succeeded. The deprecation/succession documentation is currently scattered. Based on personal experience, this is extremely confusing for someone...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Knowledge Base 2 No status

    Access to Engineering Plan

    Schedule of planned releases and updates was available for viewing on the old web site, but I haven't yet been able to find it using the new system. Please restore access.
    Guest over 3 years ago in Customer Portal & PI Square / General 2 Completed

    Add PI System Cyber Security page link to the Quick Links pane

    As a Customer Portal User I need to be able to easily access PI System Cyber Security page to keep up to date with the latest product alerts, security bulletins, upcoming security events, and recommended learning KBs and videos.
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 Completed

    Write a KB article that explains confusing PI terms

    OSIsoft uses many synonyms and similar-sounding terms. This can get confusing, especially for beginners. Please write a KB article outlining some of these confusing terms. For example: Archived = historized = stored/saved in PI Backfill = backdate...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Knowledge Base 3 No status

    Allow new method(s) in the Quindar Interface

    1) The Survalent System API allows references to be pulled by station, or by PointID. While Station migrates around periodically in our processes, PointID does not, and is fixed. This would reduce tag change management by greater than 50% in our p...
    Guest over 3 years ago in Customer Portal & PI Square / General 1 No status

    support severity

    Would like to fully understand the OSIsoft Support severity system. What makes a ticket critical? When is a Support ticket escalated? When does a ticket change ownership?
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    Be able to choose the preferred time zone or location of the tech support engineer

    Currently, myOSIsoft is set up to minimize the time that a customer needs to wait before receiving a response after they create a case. However, this means that if a customer creates a case outside of their regular working hours (e.g. overtime, ir...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Add a scroll bar to the System Requirements window

    The system requirements for PI Server, PI Data Archive, PI Asset Framework, and PI Vision do not fit within the System Requirements window. This is fine, but please add a scroll bar so that there is some indication that there is more content. Also...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Product Downloads 0 No status

    ***DELETE THIS SUGGESTION*** Remove question marks in PI Vision's system requirements

    The offending lines of text are: This release?will work with?PI AF 2010 (2.2) but PI AF 2012 R2 (2.5.2) or above?is strongly recommended.?A PI AF Server is mandatory to install?PI Vision. Attribute value filtering in the search used in Collectio...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Product Downloads 1 No status

    Allow executables to be unzipped programatically

    We (and I'm sure others) are starting to have our PI Systems created automatically via pipelines like Azure DevOps. Right now to get our automations to be able to install most software, we have to manually unzip and and load the unzipped files ont...
    taterhead247 over 3 years ago in Customer Portal & PI Square / Product Downloads 0 No status