AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

ADD A NEW IDEA

Clear

Ideas

    Searching KBs and Known issues resolution using AI

    Searching the customer portal for Known issues and\or Knowledgebase articles for resolution paths can be a tedious task. Using an AI Agent and providing it access to the AVEVA PI System knowledgebase, case attachments and files, product related gu...
    Moshe Sabag 1 day ago in Customer Portal & PI Square / Customer Portal Overall 0 No status
    182 VOTE

    List current versions for all software

    Currently, to see what the current version of a product is, you have to try to download it. It would be nice to see a list of all the current versions of software in a more convenient fashion.
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 15 Evaluating
    131 VOTE

    Allow third party users to be associated with multiple companies without needing unique emails

    Many of our systems integrator partners serve large portfolios of customers. If an engineer from a system integrator company wants access to their 30 customers portals, they must create 30 individual unique email addresses and manage 30 different ...
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 7 No status
    102 VOTE

    Customer would like to either have "Feed" articles delivered to Email, or as an RSS feed

    Customer would like new items in his / her "feed" to be delivered to his / her email (maybe daily?) or via an RSS feed.
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 9 No status

    Begin the display names of all PI services with "AVEVA"

    Back when OSIsoft owned PI, all of the PI services began with "PI", and so they all appeared next to each other in the list of services, which is usually sorted alphabetically. However, after AVEVA bought OSIsoft and took over PI, any new PI servi...
    Kenneth Barber 25 days ago in AVEVA™ PI Server / Installation 0 No status

    Allow managed service accounts to be specified for each service during installation

    There are KB articles that talk about how to switch the services of the PI Server install kit to use managed service accounts and grant them the appropriate permissions: https://softwaresupportsp.aveva.com/en-US/knowledge/details/000098101 htt...
    Kenneth Barber 28 days ago in AVEVA™ PI Server / Installation 0 No status

    Notify affected users when a Known Issue (bug) is resolved

    As a customer, I would like to be notified when a Known Issue (bug) that affects me is resolved so that I can assess whether to upgrade.
    Guest about 4 years ago in Customer Portal & PI Square / Knowledge Base 2 No status

    Allow to attach files when opening a new case

    As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
    Wagner Lima about 4 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

    Bring back the online Hardware and PI System Sizing recommendations web page

    Bring back the online Hardware Sizing Tool (HWST) that was popular with customers and OSIsoft employees. Although a downloadable spreadsheet is available here: https://customers.osisoft.com/s/productcontent?id=a7R1I000000Xz7KUAS the online version...
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Make it easier to find products in the customer portal

    Finding products is a real pain. It would be much easier if you were to let me search for products first, then show me where they are licensed in the sites/servers that I belong to, and in the same screen show me if the licenses are current. Right...
    Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 1 No status