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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 47 of 5217

Notify affected users when a Known Issue (bug) is resolved

As a customer, I would like to be notified when a Known Issue (bug) that affects me is resolved so that I can assess whether to upgrade.
Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 2 No status

Create an Agent or expose KB articles to Copilot studio/ChatGPT

I would like the KB articles on the AVEVA PI System support channel to be accessible externally or via an approved API/security for your customers. It is a valuable knowledge base and would solve 80% of the issues that we may encounter. It may als...
Kimlin Pen 6 months ago in Customer Portal & PI Square / Knowledge Base 0 No status

Make it easier to find products in the customer portal

Finding products is a real pain. It would be much easier if you were to let me search for products first, then show me where they are licensed in the sites/servers that I belong to, and in the same screen show me if the licenses are current. Right...
Guest over 3 years ago in Customer Portal & PI Square / Product Downloads 1 No status

Highlight expired licenses

To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...
Guest over 3 years ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

I need to see security bulletins pushed to my immediate attention

As a security aware customer, it is critical that I receive proactive alerts about OSIsoft security bulletins. It is suboptimal for me to subscribe to alerts in the portal, and then search for the alerts periodically in a rolling feed that could h...
Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 7 No status

Include the article title in the web page title

Currently, the title of the web page of any KB article is "Knowledge". Anyone that bookmarks the link needs to rename the bookmark to include the title of the article. Please save the user some time and have the article title in the web page title...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

Add "This affects me" button to Known Issue (bug) articles

As a customer, I would like to be able to indicate that a particular Known Issue (bug) affects me so that OSIsoft can properly assess the impact of it.
Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

Software download window needs redesigned

The window to download software does not work well. I struggle to even reach the check box for license agreement and the button to start the download. I don't know if it scaling or what, but it was almost unusable.
Guest over 3 years ago in Customer Portal & PI Square / Product Downloads 3 No status

Add a visual indicator for permissions denied due to the user's profile

By definition, Support and Download users do not have permissions to generate PI Server licenses on the Customer Portal, but it is not apparent from the grayed-out license generation button that it is due to permissions. Similarly, Support Users s...
Guest over 3 years ago in Customer Portal & PI Square / Product Downloads 0 No status

Expose Known Issue (also known as Bug or Work Item) number on the Customer Portal

As a customer, I would like to be able to see the Work Item Number from the Release Notes on the corresponding Customer Portal Known Issue article so that I can read more detailed information on it to determine whether to upgrade. Currently it i...
Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status