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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 64 of 5194

Allow to attach files when opening a new case

As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

Store bad quality from OPC server

Enhance the OPC DA Interface to store bad quality values from his OPC Server in PI, so that the values, timestamp and status from bad quality data are saved in PI.  Note: This was previously Enhancement 114636.
Guest over 3 years ago in PI Interfaces / PI Interface for OPC DA 2 No status

OPC interface retries sending InstrumentTag/ItemID to OPC Server

The idea is to have PI Interface for OPC DA/HDA to be able to send again Instrument Tag/Item ID after a configurable time when OPC Server is not able to resolve it (AddItem failed). This would be a workaround for an OPC server issue and would help...
Guest over 3 years ago in PI Interfaces / PI Interface for OPC DA 3 No status

Enhance the OPC DA interface to avoid mixing polled and advise tags on the same scan class

The interface does not log any informational messages about polled and advise tags getting mixed up on a scan class. Currently it would detect that polled tags are part of scan class 1 and reject it and print the following: E 13-Apr-16 17:26:18 ...
Guest over 3 years ago in PI Interfaces / PI Interface for OPC DA 0 No status

Store an OPC Server's "VT_EMPTY" Data Type as a "Bad" in PI Data Archive

When there is a problem within an OPC Server, some Items receives "VT_EMPTY" data type values. PI OPC DA Interface ignores this information, and in PI Data Archive present to users and applications the last valid value - that might be incorrect.
jmalmeida 8 months ago in PI Interfaces / PI Interface for OPC DA 0 No status

Support for the VT_UI4 data type

As a PI System User I would like to archive and analyse VT_UI4 data using the PI System.
Guest over 3 years ago in PI Interfaces / PI Interface for OPC DA 0 No status

Enhance the OPC Interface to specify which groups are not receiving data

When a polled group does not receive data for more than 2 scan cycles, the interface updates the device status health point to 5 | Error | One or more groups not getting data. It will be useful to also specify which scan classes did not receive da...
Guest over 3 years ago in PI Interfaces / PI Interface for OPC DA 0 No status

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Enhancement for Advise tags to poll  OPC server when Excmax expires

Currently, when an advise tag does not get a value in an ExcMax period,  the interface will send the same value to PI over again without going to the OPC server (assuming that the OPC interface has not disconnected from the OPC server during ...
Guest over 3 years ago in PI Interfaces / PI Interface for OPC DA 3 No status

Add a view only user type restricting option to raise support cases

We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status