AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 57 of 5213

    Allow to attach files when opening a new case

    As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
    Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

    Automatic sending of historical data (backfill) after communication

    Be able to backfill data for a significant amount of time if there is a undetected or temporary uncorrectable network failure.
    Guest over 3 years ago in PI Cloud Connect 1 No status

    Extend the history recovery max period for PI Cloud Connect to longer than 30 days

    Allow history recovery for PI Cloud Connect to be longer than the current max of 30 days
    Guest over 3 years ago in PI Cloud Connect 1 No status

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 6 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    PI Cloud Connect should be able to write to more than one Data Archive

    I am a subscriber who receives data from multiple organizations in different (>15) subscriptions. Due to needing the data to be located in different Data Archives as each is for a different business area, one instance of PI Cloud Connect should...
    Guest over 3 years ago in PI Cloud Connect 0 No status

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Allow administrators to remove systems from the PI Cloud Connect portal that are no longer in use

    As an administrator, if I were to move my PI Cloud Connect nodes to new machines, I would like the ability to clean up my tenant portal by removing old system names that are still present.
    Guest over 3 years ago in PI Cloud Connect 0 No status

    Cannot use Office365 account to enable my PI Cloud Connect account

    I cannot use my Office365 account to activate my PI Cloud Connect account, because it is a compliance issue in my company to use any other account but the Office365 account to activate this.
    Guest over 3 years ago in PI Cloud Connect 0 No status

    Send automatic e-mail notification about error status of data transfer

    Problems as: - PI Cloud Connect node cannot connect to PI Data Archive, - Account/Password has been expired (service not running properly), - Publications not sending data, and so on. Would be reported to administrators automaticky.
    Guest over 3 years ago in PI Cloud Connect 1 No status