AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 41 of 5194

    Allow to attach files when opening a new case

    As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
    Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

    Extend PI Data Archive time zone setting support

    Currently PI DataLink allows you to select the PI Data Archive time zone setting however this setting only applies to data items or expressions that contain either a PI point or a PI AF attribute that is a PI point data reference. If the data item...
    Guest 7 months ago in AVEVA™ PI DataLink™ / Settings 0 No status

    Auto-Update enabled by default on Excel startup

    Add a setting to turn on the "Auto-Update" button on Excel startup automatically. Note: This was previously Enhancement 26678OSI8.
    Guest over 3 years ago in AVEVA™ PI DataLink™ / Settings 1 No status

    Time Zone Specification to Represent Data in

    Letting the customer specify the time zone in which to represent the data would be a nice enhancement. Note: This was previously Enhancement 2729OSI8.
    Guest over 3 years ago in AVEVA™ PI DataLink™ / Settings 10 No status

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Option for PI Point Number Inserts instead of Tag Names - tag renames stop spreadsheets from working.

    ProcessBook stores tags by their pointid. If you change the name of a tag, It will still show up in ProcessBook. We would like to have the option to store tags in Xcel by the tag number instead of the name. As an example, we are getting ready to ...
    Guest over 3 years ago in AVEVA™ PI DataLink™ / Settings 0 No status

    Disable the recalculation auto when filtering the result

    The problem is that after the calculations of PI Data Link Functions, I want to review the results by applying Filtering to the rows, but as soon as I set up the Filter, Excel immediately runs the calculation again. I have to wait until the calcu...
    Guest 11 months ago in AVEVA™ PI DataLink™ / Settings 0 No status

    PI System Explorer shows times in US-American format, despite Windows being German

    My Windows UI is set to English for all text-matters. However all region formats (dates, comma-versus-period-decimal-symbol and so on is set to German) Most programs respect these settings. However PI System Explorer displays all date/time formats...
    Guest 11 months ago in AVEVA™ PI DataLink™ / Settings 0 No status