AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 53 of 5194

    Allow to attach files when opening a new case

    As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
    Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

    PI System Connector with mode to synch AF Analysis and Notifications Templates

    As an equipment specialist working centrally, I wish to deploy my AF Element Templates including Analysis and Notifications Templates to my remote sites so I have them managed from a central location. This also insures that remote sites are using ...
    Guest over 3 years ago in PI Connectors / PI System Connector 1 Declined

    Replicate AF Analyses with PI System Connector

    I would like to have the option to replicate AF Analyses using PI System Connector with the option to mark the desired analyses for replication.
    Guest over 3 years ago in PI Connectors / PI System Connector 1 Declined

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Install and configure more than one PI System Connector instance per server

    At local industrial sites, we deploy use cases different in nature and end user consumption in separated AF DBs, like OEE, PSM, Autoclave, utilities, etc. We need to centralize these individually into our central PI System. We need to segregate th...
    Christian Leroux about 3 years ago in PI Connectors / PI System Connector 0 No status

    Have more KPIs/diagnostics for PI System Connector

    In Data Collection Manager, it would be good to have a status on Currently Synchronized Elements, Events, Tags, structure. Be able to count the events and tags that failed to synchronize since some time. Missing values in tags between source and d...
    Guest over 3 years ago in PI Connectors / PI System Connector 1 Tell us more

    Rollback Option for System Connector

    We had an issue with the System Connector and had to reinstall every part of it, but then all tags in the destination system have been created again. The old tags have not been updated anymore. We think about an option to reverse every change the ...
    Guest over 3 years ago in PI Connectors / PI System Connector 1 Declined

    PI System Connector should disable/enable existing connections to PI Connector Relay

    Operating in a validated pharmaceutical industry, when making use of a comprehensive data/asset centralizing approach, we require the PI System Connector (PSC) to disable existing connections to PI Connector Relay when routing it to a new PI Conne...
    Christian Leroux about 3 years ago in PI Connectors / PI System Connector 0 No status