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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 40 of 5194

Allow to attach files when opening a new case

As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

Send only data that has changed.

When transferring data via satellite it is necessary to keep bandwidth usage to a bare minimum. Currently OMF must send all values regardless of whether they have changed or not. If it could send only the data parameters that have changed that wou...
Guest over 3 years ago in Developer Resources / Open Message Format (OMF) 6 Declined

Allow Definition of Point Attributes via OMF to PI Web API

When creating containers via OMF the PI Points are created with default Point Attributes - if these need to be changed it is a manual process to subsequently change the attributes appropriately. As OMF solutions can be easily deployed it would be ...
Guest over 3 years ago in Developer Resources / Open Message Format (OMF) 2 No status

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Add a view only user type restricting option to raise support cases

We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

"Close case" option for all cases

I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

OMF: Time Range / Events / Spans Support

Support the concept of time ranges / events EFs / spans as a pre-defined type in the OSIsoft Message Format (OMF) spec.
Guest over 3 years ago in Developer Resources / Open Message Format (OMF) 7 Tell us more

Support an analogue to the "step" PI Point attribute when creating PI Points

Even though it will indeed be useful to be able to specify whether data should be retrieved in a step-wise fashion, for new PI Points (assuming you're writing data to a PI Connector), it's important to be able to specify that those tags should hav...
Guest over 3 years ago in Developer Resources / Open Message Format (OMF) 1 In development

OMF: Swagger Specification

I think it would be beneficial to have a Swagger Specification for OMF similar to what currently exists for the PI Web API. As a programmer, I would like to be able to reduce startup time by having a pre-existing libraries that allow me to reduce ...
Guest over 3 years ago in Developer Resources / Open Message Format (OMF) 1 Declined

Customer ability to set primary site in the Portal

I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status