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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Allow option to opt-in to e-mail notifications when my case is updated via posts

When someone posts to my case (as opposed to sending an e-mail response), I would like to opt in to receiving an e-mail notification so that I do not miss any updates.
Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Allow color edits in Adhoc display

Allow user to change color of Adhoc display traces
holemn about 4 years ago in AVEVA™ PI Vision™ / Ad Hoc Analysis 0 No status

Trend Digital States and Enumeration Sets

Trend Digital States - Currently on a Trend Graph that is trending digital state tags, viewing the Y Axis, you can only see the bottom value and the top value within a given timerange, whereas any state that is in between this range is not represe...
Guest about 4 years ago in AVEVA™ PI Vision™ / Ad Hoc Analysis 3 Declined

Create an Agent or expose KB articles to Copilot studio/ChatGPT

I would like the KB articles on the AVEVA PI System support channel to be accessible externally or via an approved API/security for your customers. It is a valuable knowledge base and would solve 80% of the issues that we may encounter. It may als...
Kimlin Pen about 1 year ago in Customer Portal & PI Square / Knowledge Base 0 No status

Highlight expired licenses

To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...
Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

Make the portal pages 16:10 - not 4:3

This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

Carry time range from Ad-Hoc workspace to main display

Once multiple items on a display are selected and added to the Ad-Hoc workspace, a user can change the time range in the Ad-Hoc display. Once analysis is completed on the Ad-Hoc display, one may like to check the main display with the same time ra...
Ananya Bhakat about 4 years ago in AVEVA™ PI Vision™ / Ad Hoc Analysis 3 No status

Dump all tags from a point source, select all, display point values with timestamp

In PI ProcessBook, when defining a trend, you could perform a tag search dumping all tags tied to a particular point source, and then select all tags and get the point values and timestamp of last update and scroll through the entire list. This is...
Chris Swiecicki over 1 year ago in AVEVA™ PI Vision™ / Ad Hoc Analysis 0 No status

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status