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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Allow Units of calculations to be used in displays, not only on top but to the right, left or below.

A tag is giving a simple calculation e.g. TAG_MW * 1. But the calculation has no where to specify the engineering units and it also does not derive that MW * 1 will still be MW. When you place this on the diagram you cannot place the units to the ...
Guest 9 months ago in AVEVA™ PI Vision™ / Analytics / Calculations 0 No status

Name & Column of Vision Calculation Multi-state Source needs to be visible

If a PI Point or an AF Attribute is used as a Multi-state Source, then hovering the cursor over the source in the Multi-state configuration panel reveals the full name/path of the source. But if a Vision Calculation is used, then the Name and Colu...
kliffhopson over 1 year ago in AVEVA™ PI Vision™ / Analytics / Calculations 0 No status

Add a view only user type restricting option to raise support cases

We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
Guest about 4 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

Better way of managing many users with many sites

I have many users and many sites. It's impractical to select each site and manually add one user at a time. I'd like to see a general screen where I can drag and drop multiple users into multiple sites quickly.
Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Multistate does not recognize value in calculation (Text)

Allow multistate to recognize text
Guest about 1 year ago in AVEVA™ PI Vision™ / Analytics / Calculations 0 No status

Include the article title in the web page title

Currently, the title of the web page of any KB article is "Knowledge". Anyone that bookmarks the link needs to rename the bookmark to include the title of the article. Please save the user some time and have the article title in the web page title...
Kenneth Barber about 4 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

"Close case" option for all cases

I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
Guest about 4 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

My feed filter

Add the possibility to filter the item displayed in myfeed per types. Because if we select multiple item type in our profile we can miss alert or release annoucement due to a lot of other items.
dgenet about 4 years ago in Customer Portal & PI Square / General 0 Evaluating

NOC Routing

Previously, NOC alerts were handled by whoever was on a NOC shift. With the new customer portal, NOC alerts are assigned to an engineer and the engineer takes ownership of the NOC alert. Customer stated if he responds to an alert when the engineer...
Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

Provide a chronological timeline of releases that goes back at least 2 years.

I was reviewing one of OSI's newsletter articles published earlier this year with a colleague. It said: "On April 14th, OSIsoft released several patches and PI System component upgrades that are available for download now. The focus of these rel...
Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status