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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Modify the Modbus Interface to accept 32-bit Unsigned Ints from the PLC

provide a data type to accept a 4 byte unsigned integer from the PLC.  At this point, it would be stored in a 64-bit float in PI DA.
Clint Ramsey almost 4 years ago in PI Interfaces / PI Interfaces for Modbus 3 Declined

Highlight expired licenses

To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...
Guest almost 4 years ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

Make the portal pages 16:10 - not 4:3

This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Improve Product Search

Remove the need to know in which sub-group a product is hiding. If I for example want to install the PI System Connector, the Connector Relay,and the DCM, I first have to find out that the Connector and the Relay are in the PI Collection Suite, wh...
phsutterRoche almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Evaluating

Provide easier workflow to retrieve the recorded values for EF attribute

As a DataLink user, I would like to see all the values of the event frame attributes during the start and end time using the Explore Events function so that I don't need to ask for the compressed values during that time range for each of the attri...
Guest almost 4 years ago in AVEVA™ PI DataLink™ / Events (EF) 2 No status

I need to see security bulletins pushed to my immediate attention

As a security aware customer, it is critical that I receive proactive alerts about OSIsoft security bulletins. It is suboptimal for me to subscribe to alerts in the portal, and then search for the alerts periodically in a rolling feed that could h...
Guest almost 4 years ago in Customer Portal & PI Square / Knowledge Base 7 No status

Enable designation of logical relationship for multiple Attribute filters

Allow the designation of the logical relationship between multiple Attribute filters. Current filters are locked exclusively in an 'AND' relationship. It would be helpful to be able to set the relationship to 'OR'. For example, in searching throug...
RandyHawley almost 3 years ago in AVEVA™ PI DataLink™ / Events (EF) 0 No status

Add a view only user type restricting option to raise support cases

We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
Guest almost 4 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status