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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 97 of 5219

Provide a list of all software components, including their quantities and end dates, for each site.

It is important to have visibility into the products associated with each license, including their usage quantities and expiration dates
Somchai Limwongsaree 3 months ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Make the portal pages 16:10 - not 4:3

This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

Automatically add new attributes to existing views

As a PI administrator I want the integrator to detect new attributes on a template and add them to existing views automatically. This would be easier than creating a new view and asking users to reference this new output.
Guest over 3 years ago in PI Integrators / General 3 Declined

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Improve Product Search

Remove the need to know in which sub-group a product is hiding. If I for example want to install the PI System Connector, the Connector Relay,and the DCM, I first have to find out that the Connector and the Relay are in the PI Collection Suite, wh...
phsutterRoche over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Evaluating

Better way of managing many users with many sites

I have many users and many sites. It's impractical to select each site and manually add one user at a time. I'd like to see a general screen where I can drag and drop multiple users into multiple sites quickly.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

NOC Routing

Previously, NOC alerts were handled by whoever was on a NOC shift. With the new customer portal, NOC alerts are assigned to an engineer and the engineer takes ownership of the NOC alert. Customer stated if he responds to an alert when the engineer...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

Provide a chronological timeline of releases that goes back at least 2 years.

I was reviewing one of OSI's newsletter articles published earlier this year with a colleague. It said: "On April 14th, OSIsoft released several patches and PI System component upgrades that are available for download now. The focus of these rel...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

Allow user-configured custom names for sites on the Customer Portal

I would like to be able to nickname my organization's sites on the Customer Portal so that they can be easily identified by users who create cases or download products. The names given to the sites are not always clear to the users and are sometim...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status