AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 393 of 5256

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    Better way of managing many users with many sites

    I have many users and many sites. It's impractical to select each site and manually add one user at a time. I'd like to see a general screen where I can drag and drop multiple users into multiple sites quickly.
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Analysis service installer

    When upgrading the PI analysis/notification service in a clustered environment, it prompts you to change the configured analysis/notification service. In a clustered environment, this breaks the configuration and requires an PI admin to go back an...
    GaryYegiazaryan 3 months ago in AVEVA™ PI Server / Installation 0 No status

    Informative error message for the OMF Client

    If the OMF Type Template is missing, for example if it is manually deleted, sending an OMF Data Message via PI Web API returns the exception "Object reference not set to an instance of an object" via PI Web API. This gives no hint about the missin...
    Abishek Lakandri 11 months ago in AVEVA™ PI System Access (PSA) / PI Web API 0 No status

    Include the article title in the web page title

    Currently, the title of the web page of any KB article is "Knowledge". Anyone that bookmarks the link needs to rename the bookmark to include the title of the article. Please save the user some time and have the article title in the web page title...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    My feed filter

    Add the possibility to filter the item displayed in myfeed per types. Because if we select multiple item type in our profile we can miss alert or release annoucement due to a lot of other items.
    dgenet over 3 years ago in Customer Portal & PI Square / General 0 Evaluating

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 9 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    NOC Routing

    Previously, NOC alerts were handled by whoever was on a NOC shift. With the new customer portal, NOC alerts are assigned to an engineer and the engineer takes ownership of the NOC alert. Customer stated if he responds to an alert when the engineer...
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

    Provide a chronological timeline of releases that goes back at least 2 years.

    I was reviewing one of OSI's newsletter articles published earlier this year with a colleague. It said: "On April 14th, OSIsoft released several patches and PI System component upgrades that are available for download now. The focus of these rel...
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status