AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Make it easier to find products in the customer portal

    Finding products is a real pain. It would be much easier if you were to let me search for products first, then show me where they are licensed in the sites/servers that I belong to, and in the same screen show me if the licenses are current. Right...
    Guest almost 4 years ago in Customer Portal & PI Square / Product Downloads 1 No status

    system requirements

    Product Search Please bring back the old list of products that listed the current version of the product and system requirements. Even if we don't yet have the license for a product, this older mechanism made it much easier to find information.
    Bill Sublette almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    PI System Connector with mode to synch AF Analysis and Notifications Templates

    As an equipment specialist working centrally, I wish to deploy my AF Element Templates including Analysis and Notifications Templates to my remote sites so I have them managed from a central location. This also insures that remote sites are using ...
    Guest almost 4 years ago in PI Connectors / PI System Connector 1 Declined

    Allow option to opt-in to e-mail notifications when my case is updated via posts

    When someone posts to my case (as opposed to sending an e-mail response), I would like to opt in to receiving an e-mail notification so that I do not miss any updates.
    Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Replicate AF Analyses with PI System Connector

    I would like to have the option to replicate AF Analyses using PI System Connector with the option to mark the desired analyses for replication.
    Guest almost 4 years ago in PI Connectors / PI System Connector 1 Declined

    Create an Agent or expose KB articles to Copilot studio/ChatGPT

    I would like the KB articles on the AVEVA PI System support channel to be accessible externally or via an approved API/security for your customers. It is a valuable knowledge base and would solve 80% of the issues that we may encounter. It may als...
    Kimlin Pen about 1 year ago in Customer Portal & PI Square / Knowledge Base 0 No status

    Highlight expired licenses

    To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...
    Guest almost 4 years ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

    Make the portal pages 16:10 - not 4:3

    This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
    Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Ability to change Case type: TechSupport vs NOC

    Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
    Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

    Generic access to Customer Portal until user added to site

    We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
    bhilgemann almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status