AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Acknowledge of Event Frames requires Reason Code / Comment / Electronic Signature

    It should be possible to configure event frames to be acknowledgeable only if a comment/reason code is entered before. we have this requirement sometimes in life science industry, but i can imagine it might be also usefull in other industries (e.g...
    FranzK about 4 years ago in AVEVA™ PI Server / Event Frames (EF) 2 No status

    PI EF security trait/context

    We are trying to standardize and mutualize all of our templates but we want to keep the security well defined : in general it work perfectly when things are in read only mode. Where write access is needed everything looks good for Elements since t...
    dgenet about 1 year ago in AVEVA™ PI Server / Event Frames (EF) 1 No status

    Create an Agent or expose KB articles to Copilot studio/ChatGPT

    I would like the KB articles on the AVEVA PI System support channel to be accessible externally or via an approved API/security for your customers. It is a valuable knowledge base and would solve 80% of the issues that we may encounter. It may als...
    Kimlin Pen about 1 year ago in Customer Portal & PI Square / Knowledge Base 0 No status

    Highlight expired licenses

    To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...
    Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

    Make the portal pages 16:10 - not 4:3

    This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Ability to change Case type: TechSupport vs NOC

    Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

    Generic access to Customer Portal until user added to site

    We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
    bhilgemann about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Improve Product Search

    Remove the need to know in which sub-group a product is hiding. If I for example want to install the PI System Connector, the Connector Relay,and the DCM, I first have to find out that the Connector and the Relay are in the PI Collection Suite, wh...
    phsutterRoche about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Evaluating

    Event Frames Scalability

    Ability to scale event frames to support hundreds of millions of EFs per year.
    Guest about 4 years ago in AVEVA™ PI Server / Event Frames (EF) 0 No status

    Event Frames search across AF databases.

    We've several PI servers and AF servers where same products are running, so we need the ability to search Event Frames across our AF databases to compare production performance. This search ability should be available in all clients; PI Vision, Da...
    Guest about 4 years ago in AVEVA™ PI Server / Event Frames (EF) 6 Declined