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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 340 of 5192

Stop EF after given time

Als a PI admin I want to have the option to stop/end a EF after a given time. This helps to trigger and track onetime events as for example taking a reactor sample.
meierke1 over 3 years ago in AVEVA™ PI Server / Event Frames (EF) 3 No status

Acknowledge of Event Frames requires Reason Code / Comment / Electronic Signature

It should be possible to configure event frames to be acknowledgeable only if a comment/reason code is entered before. we have this requirement sometimes in life science industry, but i can imagine it might be also usefull in other industries (e.g...
FranzK over 3 years ago in AVEVA™ PI Server / Event Frames (EF) 2 No status

Highlight expired licenses

To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...
Guest over 3 years ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

Make the portal pages 16:10 - not 4:3

This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

Event Frames Scalability

Ability to scale event frames to support hundreds of millions of EFs per year.
Guest over 3 years ago in AVEVA™ PI Server / Event Frames (EF) 0 No status

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar 6 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Improve Product Search

Remove the need to know in which sub-group a product is hiding. If I for example want to install the PI System Connector, the Connector Relay,and the DCM, I first have to find out that the Connector and the Relay are in the PI Collection Suite, wh...
phsutterRoche over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 Evaluating

Event Frames search across AF databases.

We've several PI servers and AF servers where same products are running, so we need the ability to search Event Frames across our AF databases to compare production performance. This search ability should be available in all clients; PI Vision, Da...
Guest over 3 years ago in AVEVA™ PI Server / Event Frames (EF) 6 Declined